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Thread ID: 59313	2005-06-28 06:23:00	no ipconfig or ping...	NZHawk (4093)	Press F1

Post ID	Timestamp	Content	User
367633	2005-06-28 06:23:00	I have a Windows XP Pro machine. When I go to Run, type in cmd type ipconfig or ping I get the following error: "'ipconfig' is not recongnized as an internal or external command, operable program or batch file." Although I can run ipconfig from C:\Windows... I have attached the hard drive as a slave and run both Norton AV & AVG, both came up clean. I ran Windows Anti-Spyware & Spysweeper and they both came up clean. I ran HJT, but didn't find anything much. The following is the log. I would appreciate any input into how to correct this problem. Cheers Logfile of HijackThis v1.99.1 Scan saved at 2:08:06 p.m., on 28/06/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Common Files\InterVideo\FastTVSync\FastTVSync.exe C:\Program Files\HP\HP Software Update\HPWuSchd.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\Program Files\Firebird\Firebird_1_5\bin\fbguard.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Firebird\Firebird_1_5\bin\fbserver.exe C:\Documents and Settings\Dene Perry\Desktop\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/ O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [FastTVSync] "C:\Program Files\Common Files\InterVideo\FastTVSync\FastTVSync.exe" O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe" O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Install Cubit Server.lnk = ? O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - v5.windowsupdate.microsoft.com O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Firebird Guardian - DefaultInstance (FirebirdGuardianDefaultInstance) - The Firebird Project - C:\Program Files\Firebird\Firebird_1_5\bin\fbguard.exe O23 - Service: Firebird Server - DefaultInstance (FirebirdServerDefaultInstance) - The Firebird Project - C:\Program Files\Firebird\Firebird_1_5\bin\fbserver.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe	NZHawk (4093)
367634	2005-06-28 06:47:00	You have have your log examined automatically here (www.hijackthis.de), and then make manual decisions on anything it flags as questionable. You can even save the analysed log and view the results (www.hijackthis.de) later. From that check, it looks like your log is clean.	Jen (38)
367635	2005-06-28 07:21:00	Thanks Jen, I will use that site in the future. Any ideas on why I am not getting ipconfig or ping? Cheers	NZHawk (4093)
367636	2005-06-28 08:23:00	What do you get what you type "path"? Simply sounds like the path to the appropriate directory has been lost. That's a standard response if the program cannot be located or the name is wrong.	godfather (25)
367637	2005-06-28 08:48:00	Removal of spyware etc can damage the Winsock settings in XP which is most likely your problem Download this file to repair and see if it makes any difference www.snapfiles.com	bartsdadhomer (80)
367638	2005-07-01 00:32:00	bartsdadhomer, thank you but no go - ran the winsox repair, still no access to ipconfig or ping Anyother suggestions?	NZHawk (4093)
367639	2005-07-01 01:18:00	Try this Run cmd.exe and type netsh winsock reset then hit enter Reboot the machine	bartsdadhomer (80)
367640	2005-07-01 02:00:00	bartsdadhomer, thanks again, no luck, still same error message. Any more suggestions?! Thank you.	NZHawk (4093)
367641	2005-07-01 02:29:00	Under System properties > Advanced > Environment Variables What is the value for ComSpec & the values for Path And a godfather has already asked, what happens when you type path into cmd.exe Any reason why the drive is set as slave?	bartsdadhomer (80)
367642	2005-07-01 03:56:00	I have attached the hard drive as a slave on another computer just to run Norton AV & AVG..I have since returned it to it's original computer box & am running it as a master Path: =%SystemRoot%\system32;%SystemRoot%\system32\Wbem; C:\Progra~1\ATI Technologies\ATI Control Panel;C:\Program Files\Common Files\Autodesk Shared;C:\Program Files\Common Files\Autodesk Shared Enviroment Variables: ComSpec C:\Windows\system32\cmd.exe Path %SystemRoot%\system32;%SystemRoot%;%SystemRoot%\Sy stem32\Wbem;C:\Progra~1\ATI Technologies\ATI Control Panel;C:\Program Files\Common Files\Autodesk Shared	NZHawk (4093)
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