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Thread ID: 59368 2005-06-30 05:48:00 cd-rom driver issues help (1543) Press F1
Post ID Timestamp Content User
368198 2005-06-30 05:48:00 Recently I uninstalled some software that wasn't working properly and I accidently ended up partially removing both cd drivers. I've looked in device manager and both the E-IDE CD-ROM 52X/AKH CD reader and the Samsung CD-RW SW-224B come up with this error
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
I am running windows xp so the drivers are microsoft drivers and I have tried everything that is recommended to fix it but it just loads with the same errors. Does anybody have any ideas about how to fix this issue. However I do not want to have to re-install windows again.

Thanks for you help
help (1543)
368199 2005-06-30 06:03:00 Have you tried system restore back to before you uninstalled the software? FoxyMX (5)
368200 2005-06-30 06:19:00 You shouldn't have to reinstall Windows. ;)

Try going into the Hardware Manager page of the Control Panel, and "removing" both CD drives. Tell it to remove the drivers, if it asks.

Then shut down, and reboot. It should detect "new hardware" and want to install appropriate drivers. This might require loading the OS CD. :D

Since it is able to boot from a CD and install an OS it ought to be able to read one. ;) CD drives are basically an IDE device just like a hard disk and respond to the same command set there isn't much of a driver involved.

If you are nervous about this, try "removing" just one of the drives first.
Graham L (2)
368201 2005-06-30 07:06:00 Right click "My Computer" on the desktop select 'Properties' > 'Hardware' > 'Device Manager'
Expand the 'DVD/CD-ROMS' entry and select uninstall for both drives

If you don't have the "My Computer" Icon on the desktop go to Control Panel double click the 'System' Applet and go from there

Reboot and let XP redetect them both
bartsdadhomer (80)
368202 2005-07-01 06:30:00 Thank you for all your help. Firstly I used system restore and it didn't work. I then tried uninstalling the device drivers in the device manager but it installed with the same errors when I restarted the computer. Could it have anything to do with a registry error??? help (1543)
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