Forum Home
Press F1
 
Thread ID: 59491 2005-07-04 03:43:00 microsoft word aandhwhite (1165) Press F1
Post ID Timestamp Content User
369167 2005-07-04 03:43:00 hi - i am having trouble with msword. when i try to open a file the hourglass sits on the desktop and nothing happens . my system is me2000.
if i close word using ctrl+alt+delete i get an error message - OE:O17F:BFF8E64B
CAN ANYONE HELP??
I HAVE AVG ANTIVIRUS AND HAVE RUN IT TODAY WITH A CLEAR REPORT.
aandhwhite (1165)
369168 2005-07-04 05:36:00 First the versions of Windows are:
Windows 98
Windows 98SE
Windows ME
Windows 2000
Windows XP

You have ME.

You could try reinstalling Word but I suspect you may have a faulty RAM module.
pctek (84)
369169 2005-07-04 06:09:00 Is this Windows ME with Word 2000?

You could delete the word normal.dot file then reboot and restart Word. A new normal.dot file will be created. Note that if this is the case all your tweaks to word will go bye byes.
Elephant (599)
1