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Thread ID: 59581 2005-07-06 11:30:00 Dell monitor Dead. What can I do? Vince (406) Press F1
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369972 2005-07-06 11:30:00 The monitor of my Dell computer has died. The screen is black and the power light does not come on. It is just out of waranty. The computer came with an information sheet that says "an out of waranty service costs in excess of $169" not counting parts.

That information is 14 months out of date now. A local repair shop says that Dell don't keep spare parts in New Zealand, so parts are not only expensive, but slow in coming.

I am using an old monitor for now, but it is not long for this world. Is there anything I can do, other than scrap it and buy a new one? Cost is a significant factor. :dogeye:
Vince (406)
369973 2005-07-06 11:35:00 Is it a CRT?

Should be able to buy one new for that amount, or a second hand 17" for $40 to $80
Metla (12)
369974 2005-07-06 11:49:00 Is it a CRT?

Should be able to buy one new for that amount, or a second hand 17" for $40 to $80

This time I agree with Metla.
Just sold a 17" monitor for $55.00.
It was working fine but I replaced it with a Philips LCD.
The CRT was only 15 months old.
Elephant (599)
369975 2005-07-06 12:06:00 Make a warranty claim regardless. 14 months is not reasonable life expectancy & Dell will know that. They should also know their obligations under the Consumer Guarantees Act.

You should have no problems getting a repair or replacement.

Cheers

Billy 8-{)
Billy T (70)
369976 2005-07-06 13:07:00 Is it a CRT?

Should be able to buy one new for that amount, or a second hand 17" for $40 to $80

Yes it is a CRT. I am not sure I want a second hand one and the risk of having it too fail in the near future. I can get a Phillips with 3 year onsite warenty for $250. Thanks for your input though, I never would have guessed "$40 to $80."
Vince (406)
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