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Thread ID: 59639 2005-07-08 08:47:00 W32.Desktophijack virus bk T (215) Press F1
Post ID Timestamp Content User
370508 2005-07-08 08:47:00 Scanned this machine with AVG, Avast, Housecall on line scan and found nothing. However, went to Symantec's online security check, it detected this W32.Desktophijack virus but unfortunately, it doesnot help the remove it.

Ran Hijackthis and came out with this log file:
Logfile of HijackThis v1.99.1
Scan saved at 7:22:26 p.m., on 8/07/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\PurgeIE\PurgPro_Service.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Documents and Settings\P3 NOTEBOOK\Local Settings\Temp\Temporary Directory 2 for hijackthisJul05.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = www.updatesearches.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = xtramsn.co.nz
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://xtra.co.nz
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = www.updatesearches.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = www.updatesearches.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.updatesearches.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Xtra
R3 - URLSearchHook: (no name) - _{00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
R3 - URLSearchHook: (no name) - _{20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hp17AC.tmp (file missing)
O3 - Toolbar: Copernic Agent - {F2E259E8-0FC8-438C-A6E0-342DD80FA53E} - C:\Program Files\Copernic Agent\CopernicAgentExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ avast! ] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Search Using Copernic Agent - C:\Program Files\Copernic Agent\Web\SearchExt.htm
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\ Yahoo! \Messenger\yhexbmes0819.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\ Yahoo! \Messenger\yhexbmes0819.dll
O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {30654E88-86F7-4169-8162-3121A10F4001} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {30654E88-86F7-4169-8162-3121A10F4001} - (no file) (HKCU)
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O14 - IERESET.INF: START_PAGE_URL=http://xtra.co.nz
O16 - DPF: ConferenceRoom Java Client - mail.igl.net:8000
O16 - DPF: Yahoo! Backgammon - download.games.yahoo.com
O16 - DPF: Yahoo! Blackjack - download.games.yahoo.com
O16 - DPF: Yahoo! Canasta - download.games.yahoo.com
O16 - DPF: Yahoo! Chat - us.chat1.yimg.com
O16 - DPF: Yahoo! Checkers - download.games.yahoo.com
O16 - DPF: Yahoo! Chess - download.games.yahoo.com
O16 - DPF: Yahoo! Dice - download.games.yahoo.com
O16 - DPF: Yahoo! Dots - download.games.yahoo.com
O16 - DPF: Yahoo! Euchre - download.games.yahoo.com
O16 - DPF: Yahoo! Fleet - download.games.yahoo.com
O16 - DPF: Yahoo! Go - download.games.yahoo.com
O16 - DPF: Yahoo! Go Fish - download.games.yahoo.com
O16 - DPF: Yahoo! GoStop - download.games.yahoo.com
O16 - DPF: Yahoo! Literati - download.games.yahoo.com
O16 - DPF: Yahoo! Pinochle - download.games.yahoo.com
O16 - DPF: Yahoo! Pool 2 - download.games.yahoo.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - messenger.zone.msn.com
O16 - DPF: {0191ABF4-9421-435E-9FFD-CD827A2A82D8} - www.movie-browser.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - housecall60.trendmicro.com
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - security.symantec.com
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - security.symantec.com
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - a840.g.akamai.net
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - messenger.zone.msn.com
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - sc.groups.msn.com
O16 - DPF: {CA797B15-445F-4AA9-9828-8A88502F560F} (Uninstall Control) - www.worldwinner.com
O16 - DPF: {E62A47D8-74B1-4A93-963A-E5E43B7CC5C2} (UCSearch.ucUCSearch) - www.zuvio.com
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} ( Yahoo! Companion) - us.dl1.yimg.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{DE637AF2-5260-4B7F-9B37-907A19AAA145}: NameServer = 202.27.158.40,202.27.156.72
O20 - Winlogon Notify: tapiexec - tapiexec.dll (file missing)
O21 - SSODL: MSSQLMonitor - {7D20D1A1-BF35-4FC4-AC3B-151EF1BCC28E} - C:\WINDOWS\System32\biosntfs.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: PurgPro XP Service (PurgProService) - Assistance & Resources for Computing, Inc. - C:\Program Files\PurgeIE\PurgPro_Service.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Please advise.

Cheers
bk T (215)
370509 2005-07-08 08:53:00 Hi bk T

Your log shows a few problems. Your best bet is to past your log into this (www.hijackthis.de) online analyser. Post back here with any questions you have over the results. :)
Jen (38)
370510 2005-07-08 08:55:00 Try these removal instructions.
securityresponse.symantec.com

And here
forums.techguy.org
hth
johnboy (217)
370511 2005-07-08 09:49:00 Especially:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R3 - URLSearchHook: (no name) - _{00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
R3 - URLSearchHook: (no name) - _{20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)

My favorite about:blank. NOT.
pctek (84)
370512 2005-07-08 13:34:00 Posted the hijackthis log file to the link as suggested by Jen for analysis. Ticked all those items for Hijackthis to fix the problem. Everything seems to be OK, but when I went on line to Symantec for another scan, it still detects the W32.Desktophijack virus. Followed Symantec's instructions to look for the registry keys but could not find any. Is this a false alarm?

Or, is there any other way to remove this virus other than installing Norton Antivirus? Will NAV be able to remove this virus?

But Why all other programs like AVG, AVAST and Housecall did not detect any?

There isn't any unusual activity detected in this computer, everything seems to be working OK.

Cheers
bk T (215)
370513 2005-07-09 00:33:00 Is there any way to remove this virus at all? Tried manually deleting registry keys, hijackthis, etc, etc .

Or, do I have to reformat my HDD to get rid of it?

Please advise .
bk T (215)
370514 2005-07-09 00:54:00 Try yet another of the online virus scans as listed in the FAQ. If they do not detect anything then I would ignore what Norton says. FoxyMX (5)
370515 2005-07-09 10:53:00 Got a copy of NAV (for another machine), installed and it removed successfully the w32 . desktophijack virus . Have then uninstalled it and put back my AVG .

Have I breached the copyright issue by doing that?

Cheers
bk T (215)
370516 2005-07-09 12:20:00 i won't tell if you don't ;) tweak'e (69)
370517 2005-07-09 14:43:00 Got a copy of NAV (for another machine), installed and it removed successfully the w32 . desktophijack virus . Have then uninstalled it and put back my AVG .

Have I breached the copyright issue by doing that?

Cheers
See here ( . symantec . com/sabu/eula/pdf/06 . 12 . 03%20CPD . GLBLEULA . SAVHandheld . AE . pdf" target="_blank">www . symantec . com), it is the download to a pdf .
I looks like a grey area, but looks like you are OK only if it was on one machine at a time
Rob99 (151)
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