Forum Home
PC World Chat
Thread ID: 137119	2014-05-24 07:43:00	Web hosts 24/7 going bust?	Webdevguy (17166)	PC World Chat

Post ID	Timestamp	Content	User
1375716	2014-05-25 11:02:00	I always got the same guy (Jo ?) answering my queries I often wondered how big (small) they were.	Digby (677)
1375717	2014-05-25 20:43:00	Interesting. he was on Fair Go ages ago. Feedback on the net about them is dismal. Why would anyone sign up with them in the first place? I always researched before I did....I found WebSlice very good.	pctek (84)
1375718	2014-05-25 22:05:00	I just recieved this email from them... So may be they will carry on Dear Customer, Many of you have suffered poor service at the hands of 24/7 Hosting NZ over the past three weeks. In the worst cases – and there are many of them – this service has been completely absent. We know that this has impacted our client base personally and professionally. We know that much speculation has been swirling in the New Zealand news media, and overseas. We know that we have a huge clean-up task on our hands, to put things right for you. The management structure and ownership of 24/7 Hosting NZ has been urgently reviewed. A formal announcement will be made early this week. Meanwhile, we have refreshed our team with experienced and capable staff who will be working through every support request with urgency. We understand that for some this will be too little, too late. To all of you, we very sincerely and humbly apologise. In the long term, we hope to find ways to make things right. Immediately, our focus is on restoring a stable and reliable service. As some contact methods are still down, please submit enquiries via either: - e-mail to support@247hosting.co.nz - our support ticketing system, at support.247hosting.co.nz We will be responding to all enquiries as soon as possible. Your patience is appreciated. Yours truly, The team at 24/7 Hosting NZ. ============================== Email: support@247hosting.co.nz ==============================	Digby (677)
1375719	2014-05-25 22:22:00	I just find it interesting that they managed to sort my payment issues out immediately during my last payment cycle...	pcuser42 (130)
1375720	2014-05-25 22:45:00	Interesting. he was on Fair Go ages ago. Feedback on the net about them is dismal. Why would anyone sign up with them in the first place? I always researched before I did....I found WebSlice very good. At the time I signed up I was in a but of a rush and I had a referral from one of the other guys in my class. My other class mates all signed up with different hosts so there was no "one" host that was preferred over another. This time I'm doing a bit more research. I also received the same email that Digby got.	Webdevguy (17166)
1375721	2014-05-25 22:46:00	I just find it interesting that they managed to sort my payment issues out immediately during my last payment cycle... What issues were you having?	Webdevguy (17166)
1375722	2014-05-25 22:49:00	What issues were you having? For some reason the debit card details they had stopped working (even though my card is still current), so I paid using online banking (Direct credit) with the reference they gave me. Later emails saying "please pay" said that if you paid via direct credit to ignore it, so I did. Only when I got another email saying my account was to be suspended did I know they hadn't seen my payment - another email back to them and they then did see the payment.	pcuser42 (130)
1375723	2014-05-25 22:54:00	I pay them by internet banking and I often get threats to cut me off even though I have paid. Lets hope they sort that out.	Digby (677)
1375724	2014-05-25 23:34:00	I pay them by internet banking and I often get threats to cut me off even though I have paid. Lets hope they sort that out. I'm in the process of shifting my site.. as soon as I can get my UDAI codes for both my sites. I keep getting an error message when I try and get the code. Apparently the code is registered with Voyager.co.nz who I have just sent a support request to.	Webdevguy (17166)
1375725	2014-05-26 03:14:00	Yeah I saw a _lot_ of negative feedback about them back in the day. To be honest I'm in the process of migrating all my stuff now across to CyberHub ( I know the owner, we go back a way. Straight up bloke, top notch service from him and the team, real honest guy too, and he's got some kick-ass kit as well! Definitely not a "fly by nighter" like these guys 24/7" target="_blank">www.cyberhub.co.nz/). I know the owner, we go back a way. Straight up bloke, top notch service from him and the team, real honest guy too, and he's got some kick-ass kit as well! Definitely not a "fly by nighter" like these guys 24 guys, he's been around for a while, and although he's not the cheapest, he offers a good quality service that's worth paying for.	Chilling_Silence (9)
1 2 3 4 5