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| Thread ID: 59995 | 2005-07-19 09:30:00 | DVD Burner Troubles | craig.b (6571) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 373603 | 2005-07-19 09:30:00 | I have an LG DVD Burner, it is a GSA-4160B. I bought it about three months ago and have had nothing but trouble from it. I have returned it twice to the retailer, who have twice checked it out and returned it saying they have found no faults. Every now and then it seems to work OK though, so I am at a loss as to what could be wrong. Two days ago I bought some brand new Imation 8x DVD-R discs with the idea of backing up a bunch of files, home movies etc. I have now made 10 lovely new coasters with them, because every time I try and burn to the discs, they fail before even starting to write the files. I get errors like 'no seek complete', 'write error', 'incorrect function', 'tracking error' and others I can't remember. Since then I have got the latest driver and firmware from LG and the latest versions of Alcohol 120% and Nero 6. The media type I am using is supported by the writer, and I have had some success in the past with the Imation discs, hence continuing to use them. However, just now I tried to write the files again, and with both apps I had no joy at all. Again I got 'no seek complete'. Short of hucking the writer out and getting a different one, is there anything anyone else can think of to try to get it working? Cheers, Craig. Other PC details if needed: Windows XP SP1 AthlonXP 3200+ 512Mb RAM 50+ Gb free Hdd Space |
craig.b (6571) | ||
| 373604 | 2005-07-19 09:54:00 | if possible - try on another pc | quarry (252) | ||
| 373605 | 2005-07-19 09:56:00 | I think you have tried everything reasonable already. Yes, you could give it a go on another PC. But I would go back to the shop and get a refund or another brand. |
pctek (84) | ||
| 373606 | 2005-07-19 10:32:00 | Heh, I wish I could. Because retailer has not had trouble with the drive, and that I have modified it since purchase (updated firmware) they will not take back. And I don't have another PC to test on. Seems odd, because every now and then it works OK. But on saying this, I have not had any success with it since updating firmware and getting latest versions. I think I am going to smash it and get another, because I have had enough of it. Can anyone suggest me a good writer that will do at least 8x DVD-R and DVD+R, as well as CDR/RW? When I bought the LG one, I read heaps of reviews that all said it was great, so this time I would like to hear from people that have had good experiences with their ones... Thanks Craig. |
craig.b (6571) | ||
| 373607 | 2005-07-19 21:36:00 | Why don't you smash the PC and keep the DVD writer? Unless you find out why the LG wasn't working, you'll never know if another brand is likely to be any better. | PaulD (232) | ||
| 373608 | 2005-07-19 22:01:00 | I have used and sold LG DVD rewiters for several years and i have found them to be trouble free and reliable . Since the retailer is no help to you, I suggest you 'google" for the NZ importers and contact them direct . If the unit is faulty, they will replace it . I have an LG DVD Burner, it is a GSA-4160B . I bought it about three months ago and have had nothing but trouble from it . I have returned it twice to the retailer, who have twice checked it out and returned it saying they have found no faults . Every now and then it seems to work OK though, so I am at a loss as to what could be wrong . Two days ago I bought some brand new Imation 8x DVD-R discs with the idea of backing up a bunch of files, home movies etc . I have now made 10 lovely new coasters with them, because every time I try and burn to the discs, they fail before even starting to write the files . I get errors like 'no seek complete', 'write error', 'incorrect function', 'tracking error' and others I can't remember . Since then I have got the latest driver and firmware from LG and the latest versions of Alcohol 120% and Nero 6 . The media type I am using is supported by the writer, and I have had some success in the past with the Imation discs, hence continuing to use them . However, just now I tried to write the files again, and with both apps I had no joy at all . Again I got 'no seek complete' . Short of hucking the writer out and getting a different one, is there anything anyone else can think of to try to get it working? Cheers, Craig . Other PC details if needed: Windows XP SP1 AthlonXP 3200+ 512Mb RAM 50+ Gb free Hdd Space |
mxpress (6486) | ||
| 373609 | 2005-07-19 22:22:00 | Ah, I didn't mean the retailer has not been helpful, they have, in both cases the writer has been sent to the importer and tested, and I have been sent back a test report showing no problems. However, it will not work on my machine, which may be a quirk of some softwtare or setup I have. What I am getting at is that it is no longer economical for me to pursue this path, especially when new (faster) writers are about $120. I have already spent the better part of the three months I have had the writer playing with it trying to get it to work. I no longer have the time or patience to continue. So, like I asked for a little earlier, does anyone know of a really good dvd writer brand? Cheers, Craig. |
craig.b (6571) | ||
| 373610 | 2005-07-19 22:25:00 | Two things: If it works OK for the supplier, you would be well advised to check it on another PC using the same media, as pointed out by others, the fault may be yours, not the burner. Secondly, updating the firmware from the manufacturer's site will not invalidate your warranty any more than adding manufacturer's accessories or changing the type of wheels and/or tyres would invalidate the warranty on a car. As always, I refer you to the website (www.consumeraffairs.govt.nz) of the Ministry of Consumer Affairs. Read it thoroughly, test your burner in another system, then if it is still faulty, go back to the supplier as an informed consumer. Cheers Billy 8-{) |
Billy T (70) | ||
| 373611 | 2005-07-20 02:23:00 | What other software do you have running at the same time? Just because you've got a very fast CPU and lots of memory isn't reason to use it all, all the time . Have you tried burning a DVD with the absolute minimum of other software running? If you are watching a movie, downloading some MP3s, and using a chat room while you burn a DVD expect problems . :) |
Graham L (2) | ||
| 373612 | 2005-07-20 02:37:00 | Thanks for the various comments. Just took the burner to work today and have tested in my box here which is about as different from mine as you can get. I used both Imation and Verbatim DVD-R's and both failed with the same errors before the disc begins to burn. Ok, and last time I sent it to retailer for testing it took nearly a month to get the drive back, they kept in touch with me throughout, but importer took a while to do testing. When it came back, as far as I could tell it worked, as I had about three successful burns, before I ran out of media. When I got some more a few weeks after, it failed every one of those. After that I burned about 20 cd's, and all of these worked fine, and still work now. Short of sending it back, and waiting a damn age again, which I don't have time for as I need to burn a whole bunch of DVD's before the end of the month, I see no real alternative but to replace it. I am looking at either the Asus DRW-1608P, the Pioneer DVR-109, or the Sony DRU800A. Any recommendations? Thanks, Craig. |
craig.b (6571) | ||
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