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Thread ID: 60099 2005-07-22 11:51:00 STOP: 0x00000027 RDR_FILE_SYSTEM Agent_24 (57) Press F1
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374373 2005-07-22 11:51:00 While using my computer I heard the device disconnect sound for seemingly no reason. I ignored it because I thought it was just the scanner doing something stupid, however later when I tried to access the DVD drive, I realised it was no longer there in my computer (no, it didn't physically vanish!)

So I go to restart to see if that will fix it and on shutdown I get this message:

RDR_FILE_SYSTEM
STOP: 0x00000027

With the file 'SYMEVENT.SYS' listed at the bottom.

Seached google and I found this, (support.microsoft.com) on microsoft's site (for windows 2000 though) which says this:


CAUSE
This behavior can occur if the computer is using the Single Instance Storage (SIS) service that Remote Install Service (RIS) uses. SIS looks at the name of file systems that are registering/unregistering to determine if they are NTFS. If a particular file system that does not have a name attempts to register/unregister during shutdown, you may experience this problem.

Now, I have pretty much no idea what that is meant to mean, but I think it might have something to do with the DVD drive (which is working again).

I have never seen this bluescreen before, does it mean anything particularly bad, or is it just windows being a moron? :help:
Agent_24 (57)
374374 2005-07-22 21:35:00 Its supposedly to do with Easy CD Creator. And it can also be fixed by one of the service packs - are you using Win2k or winxp? pctek (84)
374375 2005-07-23 00:03:00 I'm using Windows XP SP2, and I don't have Easy CD Creator because I don't like it. I prefer Nero, which I have version 6 of (5 isn't compatible with Sp2 apparently, so there should be no worries there - and I've had 6 for a long time)

This is the first time I've ever seen this error, and I have no idea why it would just come up now.... :waughh:
Agent_24 (57)
374376 2005-07-23 00:13:00 What are u using thats made by Symantec??

It has something to do with a Symantec program .
Speedy Gonzales (78)
374377 2005-07-23 01:38:00 I have Norton Systemworks 2004 Pro, Norton AntiVirus 2005 and Norton Internet Security 2005. Agent_24 (57)
374378 2005-07-23 02:08:00 I wouldnt be surprised if Internet Security is the prob .

Version 2004/05 are pretty buggy . I take it the AV is part of Internet Security? Not a separate install?

Yer dont use CD Creator / well directcd with SP2 . It used to work fine till I installed SP2 . Then directcd started making coasters, so I wiped it and use Nero now .
Speedy Gonzales (78)
374379 2005-07-23 07:45:00 Yep, my version of Norton AntiVirus is integrated into Norton Internet Security. Agent_24 (57)
374380 2005-07-24 01:20:00 Ok, on shutdown last night it did the same thing with the same file... and I just realised that the first time was when I was restarting after a norton update...

So maybe the update got corrupted or something?? is it possible to roll back updates with norton or suchlike?
Agent_24 (57)
374381 2005-07-24 01:25:00 Well u could try system restore and go back a few days/weeks .

BUT then you'll have to update/download the Norton updates again .

Other than that, I would send Symantec an email with this problem .

I'll post this prob in a Symantec newsgroup . See if anyone has the same prob .
Speedy Gonzales (78)
374382 2005-07-24 05:12:00 How much ram have u got Agent? As this error can appear if there's something wrong with the ram. Speedy Gonzales (78)
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