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Thread ID: 60159 2005-07-24 10:27:00 Windows ME freezing on startup dianne (1940) Press F1
Post ID Timestamp Content User
374926 2005-07-24 10:27:00 Freezes 1/2 way through when booting up. :help: Tried 3 times just to get on here. Running AVG, Quicktime, Msn. Tried pressing ctrl, alt, delete, comes up with a box IE not responding, click onto end task and then it freezes and cannot use the mouse. Reboot, same thing. Turn off completely and it loads fine. Have been getting a few blue screens with fatal exception error......something about IE. Have run AVG, Ad-Aware SE, CC cleaner, PC Bug Doctor and have done Maintenance. All clear dianne (1940)
374927 2005-07-24 10:48:00 Welcome Dianne

Get hijackthis www.merijn.org from here

www.spywareinfo.com

Sounds like you've picked up something. Then make a folder called HJT, then unzip this file. Then run hijackthis. Scan and post the log here.

We'll see whats in it.
Speedy Gonzales (78)
374928 2005-07-24 11:03:00 Logfile of HijackThis v1.99.1
Scan saved at 10:02:29 p.m., on 24/07/2005
Platform: Windows ME (Win9x 4.90.3000A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\SYSTEM\FMCTRL.EXE
C:\WINDOWS\SYSTEM\SISTRAY.EXE
C:\PROGRAM FILES\MYWEBSEARCH\BAR\5.BIN\MWSOEMON.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\RunDLL.exe
C:\PROGRAM FILES\NETSHOW SERVICES\TOOLS\REXPROXY.EXE
C:\PROGRAM FILES\ULEAD SYSTEMS\ULEAD PHOTO EXPRESS 4.0 SE\CALCHECK.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\PROGRAM FILES\HIJACK THIS SCAN\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = g.xtramsn.co.nz
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\PROGRAM FILES\MYWEBSEARCH\SRCHASTT\5.BIN\MWSSRCAS.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\PROGRAM FILES\MYWEBSEARCH\BAR\5.BIN\MWSBAR.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\PROGRAM FILES\MYWEBSEARCH\SRCHASTT\5.BIN\MWSSRCAS.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [Q3dctlTray] Fmctrl.EXE
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\SYSTEM\SISTRAY.EXE
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\BAR\5.BIN\MWSOEMON.EXE
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\BAR\5.BIN\MWSOEMON.EXE
O4 - Startup: Ulead Photo Express 4.0 SE Calendar Checker .lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
O4 - Startup: Utility Tray.lnk = C:\WINDOWS\SYSTEM\sistray.exe
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\5.bin\MWSOEMON.EXE
O4 - Global Startup: NetShow PowerPoint Helper.lnk = C:\Program Files\NetShow Services\Tools\nsppthlp.exe
O8 - Extra context menu item: &Search - bar.mywebsearch.com
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - a840.g.akamai.net
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - chat.msn.com
O16 - DPF: BNZ Migration Classes - www.bnz.co.nz
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - go.microsoft.com
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - messenger.msn.com
dianne (1940)
374929 2005-07-24 11:10:00 Thanks for helping. Sorry to be so thick but was I supposed to go into the second website you mentioned.www.spyware..... I only went to hijack this and did the scan from there? dianne (1940)
374930 2005-07-24 11:22:00 No worries.

Tick the following in hijackthis.

Make sure the browser is closed. Then click on fix checked. Then reboot.

C:\PROGRAM FILES\MYWEBSEARCH\BAR\5.BIN\MWSOEMON.EXE

R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\PROGRAM FILES\MYWEBSEARCH\SRCHASTT\5.BIN\MWSSRCAS.DLL

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)

O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\PROGRAM FILES\MYWEBSEARCH\BAR\5.BIN\MWSBAR.DL

O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\PROGRAM FILES\MYWEBSEARCH\SRCHASTT\5.BIN\MWSSRCAS.DLL

O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\BAR\5.BIN\MWSOEMON.EXE

O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\BAR\5.BIN\MWSOEMON.EXE

O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\5.bin\MWSOEMON.EXE

O8 - Extra context menu item: &Search - bar.mywebsearch.com

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - a840.g.akamai.net

See if your system freezes after this.
Speedy Gonzales (78)
374931 2005-07-24 11:45:00 Thank you soooooo much. It's fine now. No trouble booting up. Two further questions if you don't mind. Why is my websearch still on the task bar and should I get rid of it? If I uninstall it willit affect any of my other settings. Secondly, I have three icons on my desktop which i would like to know if I should delete two which are not in use. They are Firefox 1.02 and Firefox 1.04 and I am using Firefox 1.06.
Just came back into edit this as 2 more problems have surfaced. Got a message msimn caused error in Kernel 32.dll. Then a message Outlook Express could not be started because Msoeres.dll couldnot be found............sorry
dianne (1940)
374932 2005-07-24 11:55:00 No worries.

See if Mywebsearch (or some strange unknown names of programs appear in add/remove programs (this is in control panel).

See how many entries of firefox are in control panel, if it shows firefox 1.02 and firefox 1.04 uninstall them using add/remove programs. (hopefully it doesnt remove firefox 1.06!

Can u close this Mywebsearch icon on the taskbar?? if u can close it, then see if there are any strange names in Add/remove programs.
Speedy Gonzales (78)
374933 2005-07-25 06:57:00 I have followed instruction in your post 7......thank you. Removed websearch and Firefox icons and firefox still works. Could you please see end paragraph in my post 6. Also now getting message aupdate has caused error in unknown.....what can I do now? dianne (1940)
374934 2005-07-25 07:16:00 If u have a cd with Internet Explorer 6, reinstall it from cd. You may have to export email addresses etc before u do this.

Thats if ME can run V6. Not too sure. Never used ME.
Speedy Gonzales (78)
374935 2005-07-25 08:08:00 Don't have IE cd. Can it be downloaded from the web? It is version 6 I have. dianne (1940)
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