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Thread ID: 60225	2005-07-26 09:09:00	Freezing	Johnt (8602)	Press F1

Post ID	Timestamp	Content	User
375543	2005-07-26 09:09:00	I have a freezing problem. I’ll be working with any program doing whatever, when the computer just freezes and nothing will function. I can be just moving the mouse and it suddenly stops, or typing and the words stop appearing on the screen, on one occasion when playing Free Cell I ended up with a card stopped in full flight between the main playing area and a vacant cell. When this happens the only way to get the computer working again is to hit the reset button. Neither the Esc key nor Ctrl-Alt-Del has any effect. While frozen the display remains on the monitor, and the cooling fans still operate. The problem can occur several times a day, or not for several days. On occasions pressing the reset button will not restart the computer, on these occasions I have to pull the power plug then replace it and reboot using the power button. After doing this it will often operate faultlessly for up to two weeks. The problem has been happening for several months, and the machine is about a year old. I have installed the latest BIOS and am fully up to date with all windows updates. Machine details are; Asus P4VP-MX mother board, Celeron 2.4 gig processor, 512 Meg RAM, twin HDD’s. My suspicions are that either the power supply or the power switch are at fault. Has anyone any ideas?	Johnt (8602)
375544	2005-07-26 09:18:00	Get hijackthis www.spywareinfo.com make a folder called HJT and unzip this file into it. www.merijn.org Then run it and scan and post the log it creates here.	Speedy Gonzales (78)
375545	2005-07-26 09:22:00	Those sorts of symptoms can be attributed to faulty RAM. Do you have 2x 256 sticks of RAM or a single stick? You can try removing one stick of RAM and see what happens or run a memory tester. If your problem is intermittent then that can make diagnosing the problem a bit harder. Oh, and Welcome to PressF1 :)	Jen (38)
375546	2005-07-27 04:42:00	Logfile of HijackThis v1.99.1 Scan saved at 3:33:55 p.m., on 27/07/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe C:\WINDOWS\system32\slserv.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\iPod\bin\iPodService.exe C:\Documents and Settings\John Taylor\My Documents\HJT\hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nzherald.co.nz/ O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Startup: PowerReg Scheduler.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - www.symantec.com O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - security.symantec.com O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - www.symantec.com O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe	Johnt (8602)
375547	2005-07-27 04:46:00	My RAM is only a single stick but I can probably borrow one to experiment with.	Johnt (8602)
375548	2005-07-27 04:50:00	That log looks clean. Might be a hardware/driver prob.	Speedy Gonzales (78)
375549	2005-07-27 04:56:00	Thanks. What do you think of JEN's RAM suggestion?	Johnt (8602)
375550	2005-07-27 05:04:00	Jen's RAM suggestion should be investigated. Borrow a stick and see if it makes any difference.	FoxyMX (5)
375551	2005-07-27 05:06:00	It maybe the ram or a driver. Did u install some driver/software/hardware recently? Besides the BIOS update. Is the keyboard and mouse USB or PS/2?	Speedy Gonzales (78)
375552	2005-07-27 06:02:00	Have thought about this: A typewriter is a well proven method for those with ‘hard to read’ writing. I hear that NZ Post has a good reputation of delivering mail these days. A photo album can store a lot of photos. A pack of cards can be used between two or more people. The New Zealand delivers daily news and reviews. The telephone has enabled many people to talk to each other, without the delay of posted letters. You can get your bank account balance over the telephone or at one of those ATM machines (found on every street corner). :cool:	Warrenct (8603)
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