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| Thread ID: 60622 | 2005-08-07 10:40:00 | Cannot get into Safe Mode.... help ! | Strommer (42) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 379223 | 2005-08-07 10:40:00 | Today I went over to my friend's house and he roped me into putting new RAM into his PC. Fine - no problems - installed OK and the system recognized the new 512 Mb, giving a total of 768 Mb. His PC is WinXP Home, 2 GHz. OK, so far so good, booted up fine and ran a few programs. But then we ran Nortons System Works. Win Doc found a few errors, nothing major. Still all OK. Nortons Disk Doctor would not scan unless it was scheduled to start after booting, so this was done. The box was ticked to "automatically repair errors". After scanning Norton's instructed us to reboot. Now the problem arose... instead of WinXP starting, it stalls in the DOS type text and keeps rebooting. So, I hit F8 to get the Safe Mode option but the arrows (up down right left) on the keyboard do not work at all so we cannot select Safe Mode. I thought it was a faulty keyboard but it works fine on my PC. We hit the reset button a few times and also the on off button, but zilch. What to do...??? Thanks. ....from Steve and Wayne, perplexed... |
Strommer (42) | ||
| 379224 | 2005-08-07 11:05:00 | If it won't boot normal or safe then your only option is to run the XP CD and do a Repair Install | bartsdadhomer (80) | ||
| 379225 | 2005-08-07 11:09:00 | Rather then doing a repair install try just replacing the mbr. | Metla (12) | ||
| 379226 | 2005-08-07 11:32:00 | Are you saying that you can get into the boot menu, but cannot select safe mode because the arrow keys on the keyboard do not respond, or have I got the wrong end of the stick from your post? Is this a USB keyboard or PS2? | Jen (38) | ||
| 379227 | 2005-08-07 12:58:00 | Try the numbers then, like usually "3" for Safe Mode. | mark c (247) | ||
| 379228 | 2005-08-07 20:48:00 | Are you saying that you can get into the boot menu, but cannot select safe mode because the arrow keys on the keyboard do not respond, or have I got the wrong end of the stick from your post? Is this a USB keyboard or PS2? Yes Jen, correct. Cannot select Safe Mode because the keyboard arrow keys will not work. PS2. Going over to my friend's house this morning and will report back here... |
Strommer (42) | ||
| 379229 | 2005-08-07 20:49:00 | Try the numbers then, like usually "3" for Safe Mode. Will do. Thanks. I am also wondering if F8 is the correct key to press while the PC first boots up. F10 instead? Cannot recall. |
Strommer (42) | ||
| 379230 | 2005-08-07 20:59:00 | If it won't boot normal or safe then your only option is to run the XP CD and do a Repair Install Rather then doing a repair install try just replacing the mbr.Have you tried either of these ideas? Top idea first, if it boots to Windows, reboot a couple of times to make sure the fix isn't temporary. If it happens again, try Metlas idea. Incidentally, I personally have had issues with Nortons Sys works on XP to the point I had to reformat (year or 2 ago). I would advise get rid of it (if it will let you) |
Myth (110) | ||
| 379231 | 2005-08-07 21:46:00 | if it boots to Windows, reboot a couple of times The problem is that it will not boot to Windows. A new mbr ? !!! :rolleyes: :lol: |
Strommer (42) | ||
| 379232 | 2005-08-07 22:58:00 | if it boots to Windows, reboot a couple of times The problem is that it will not boot to Windows. A new mbr ? !!! :rolleyes: :lol: you can replace the MBR by booting from the XP CD is this a brand name machine? eg hp, compaq etc? if the kybd is PS2, try a usb kybd, make sure u enable usb kybd in BIOS 1st |
bartsdadhomer (80) | ||
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