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| Thread ID: 60743 | 2005-08-11 21:03:00 | Missing email | sarel (2490) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 380371 | 2005-08-11 21:03:00 | Since I went over to broadband (and changed my ISP from Clear to Xtra), I can't seem to get email out (using XP, Outlook Express). I receive mail quite well (which ones I've not yet checked - may be coming from Clear for all that I know) but the last few days I sent email to my work email address, the email is "sent" but it never appeared and my friends tell me the same, they don't get the emails I send. I just wondered where one start to look for problems. The setup on Outlook was changed the day I went over to broadband, with the help of an Extra tech (by phone). No error messages, nothing. I am forwarding emails from the Clear account (where I got beetle's help) because my daughter is using the Clear flatrate account these days. sarel |
sarel (2490) | ||
| 380372 | 2005-08-11 21:28:00 | Check Xtras help pages under XP settings. Look at the page for Outlook Express and see if your settings match. If you can receive but not send, your SMTP setting may be wrong. With Xtra as ISP even if you can receive POP3 mail from other ISPs you have to use the Xtra SMTP server to send mail. | PaulD (232) | ||
| 380373 | 2005-08-11 21:36:00 | if you are actually using outlook rather than outlook express goto tools/email accounts/view or change account........then clik on the account then clik NEXT then clik 'test account settings'...... | drcspy (146) | ||
| 380374 | 2005-08-11 21:40:00 | Thanks PaulD - I've already printed the pages off (even before you commented) and will do that tonite. drcspy - Outlook Express sarel |
sarel (2490) | ||
| 380375 | 2005-08-11 21:51:00 | pop3.xtra.co.nz smtp.xtra.co.nz and on the servers tab DONT tick 'logon using secure password' and on the connection tab set to connect using LAN...... |
drcspy (146) | ||
| 380376 | 2005-08-11 21:52:00 | having checked those things..........then send an email to yourself......sounds silly yep but leave it a minute after sending then clik 'send receive' if it appears then your mail is working.......... | drcspy (146) | ||
| 380377 | 2005-08-11 22:21:00 | and on the connection tab set to connect using LAN even when not using a LAN? sarel |
sarel (2490) | ||
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