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Thread ID: 60809 2005-08-14 02:16:00 can not install MS office3200 - help please jupiter1 (2578) Press F1
Post ID Timestamp Content User
380817 2005-08-14 02:16:00 I had a PSU blow up which clobbered win2k necessitating a complete re-install of win2k and all my applications.

All went well until I tried to install MS office 2000, I got an error msg of:-

Administrator has set polocies to prevent this install.

I can install my old copy of office 97 ok and everything else works properly.

Can anyone tell me what can be done to fix this.
TIA
phil
jupiter1 (2578)
380818 2005-08-15 11:56:00 Are you logged in as administrator of the machine

Have you installed all the support packs and critical updates for the OS
beama (111)
380819 2005-08-15 21:08:00 yes to both.
I am the Administrator, I am the sole user on a soho machine.

Win2k is at sp4 with all patches applied.

This current re-install was done no differently than the 2 previous ones.

Note that I can install MS office 97 ok.

The system is running faultlessly other than the fact that I can't install MS office 2000.

cheers,

ps AVG runs clean as do spybot, spy sweeper and pest patrol.
I also have zone alarm in the background.
jupiter1 (2578)
380820 2005-08-15 21:55:00 Try these tips.
Dissconnect from the net.
Turn off you anti virus, firewall, and anything else that you don't need running.
Get the windows installer cleanup utility from the page below and use it to remove all office 2000 entries.
Description of the Windows Installer CleanUp Utility
support.microsoft.com
Have a look at these two pages to check if any thing has been left behind.
Then try and install again.
Utility to completely remove remaining Office CD1 files and registry entries
support.microsoft.com
OFF2000: Utility to Completely Remove Remaining Office CD2 Files
support.microsoft.com

hth
johnboy (217)
380821 2005-08-16 03:19:00 JohnBoy, I bestow on you the status of Wizard.

I had run eraser2000 prior without sucess
On your advice I ran erasecd2 and then eraser2000a and low and behold I have been able to install MS Office 2000.

Many, many thanks for your expert help.

Phil H.
jupiter1 (2578)
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