| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 61056 | 2005-08-23 07:48:00 | My Jetstream Question | Glennw (8768) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 383139 | 2005-08-23 07:48:00 | We got it 2 days ago and it says up to the minute 68mb have been used for the month. I KNOW I have downloaded atleast 85mb worth of files. What's happening here? | Glennw (8768) | ||
| 383140 | 2005-08-23 07:54:00 | everything adds up, when you go visit a page this is also considered data and it is added to your total cap. | Prescott (11) | ||
| 383141 | 2005-08-23 07:55:00 | I know. Let me explain better. It is counting LESS than what I have done! | Glennw (8768) | ||
| 383142 | 2005-08-23 08:00:00 | ah miss read the question, sorry. it may take awhile before you see what your total data usage will be. |
Prescott (11) | ||
| 383143 | 2005-08-23 08:04:00 | I know. Let me explain better. It is counting LESS than what I have done! They "recalibrate" it nightly so that it matches what you actually take plus extra. It may be a bit behind but I would not complain if it is because it probably wont last. At least you are better off than me at present. I am in never-never land. Telecom have stopped my account and said they passed it on to Telstra for the whole bundle and Telstra say they are still waiting on details from Telecom so they can complete the transfer. I am surprised I even have a connection at all but man is it slow. Only getting about 20Kb/sec when I should have a full 2Mb/sec connection. Really bummed out and the ******s at Telecom say it is not their problem. |
Big John (551) | ||
| 383144 | 2005-08-23 08:24:00 | Big John, I had a similar problem but the other way round. We switched from Telstra to Telecom and had the run around from both companies. Telecom said they couldn't activate Jetstream until someone from Telstra released our number, Telstra said it was a Telecom problem. It took three weeks and endless phonecalls to Telecoms resolution team to get everything working. I did have a conversation with rather helpful Telecom Tech who "let slip" that it was a faulty card in the exchange and it was going to be replaced. Funny how two companies can blame each other and then the guy on the ground gives you the real answer. Why can't they just say "our hardware crapped out and we can't get your connection running until it is replaced, here's a month's free Jetstream for the trouble? Good luck, just remember to keep the pressure on them. |
Sb0h (3744) | ||
| 383145 | 2005-08-23 09:15:00 | I might be coming from way out of left-field here but maybe it's behind because you have download some stuff from local NZ sites/servers... if so then it shouldn't count towards your data allowance. Of course I could be entirely wrong as well. cheers chiefnz |
chiefnz (545) | ||
| 383146 | 2005-08-23 11:59:00 | Sometimes when you check your useage you well notice it well say last time it was updated. Sometimes the useage meter might not of been updated for about 2 hours. Trevor :) |
Trev (427) | ||
| 1 | |||||