| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 61424 | 2005-09-04 08:50:00 | death of the new laptop | jonp (7517) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 385935 | 2005-09-04 08:50:00 | okay so i jumped in at the deep end and bought a new laptop. an acer 3002 from dse. brought it home. loaded into it, firefox, zone alarm, cashbook complete. ms office and avg antivirus. then after updating windows (xp) and avg anitvirus i did the old reboot to bring all the new changes into effect and hey presto it seems unstalbe and keeps rebooting over and over again. I have had issues with avg before so wonder whether it may be this ? any ideas anybody ? cheers |
jonp (7517) | ||
| 385936 | 2005-09-04 08:58:00 | now i have started it in safe mode uninstalled avg and the problem still persists. So where do we go now ? |
jonp (7517) | ||
| 385937 | 2005-09-04 08:59:00 | fire up msconfig,select the startup tab,untick everything (which means all of them) Hit the service tab,select hide all MS services,untick all that are left on display. Reboot, if the system is now stable you have nearly pin-pointed the issue. |
Metla (12) | ||
| 385938 | 2005-09-04 09:13:00 | Perhaps... this has to do with your outdated BIOS? Cheers :) |
Renmoo (66) | ||
| 385939 | 2005-09-04 09:25:00 | Perhaps... this has to do with your outdated BIOS?What makes you think a brand new laptop has an outdated BIOS? It obviously ran XP fine before this glitch occurred. Did you reboot inbetween software installations or waited until you had finished installing all the software? Check out whether System Restore is on and try a restore point(s) between the various software installations. |
Jen (38) | ||
| 385940 | 2005-09-04 10:08:00 | I have an Acer 3002WLMi laptop from DSE, and I did exactly what you did, except I did it several months back. Didn't have any problems, and still haven't had any problems with it yet. Since you don't have any data on there yet, I would suggest that you restore the HDD using the included Acer recovery disks, and try all over again. |
somebody (208) | ||
| 385941 | 2005-09-04 10:11:00 | What makes you think a brand new laptop has an outdated BIOS? It obviously ran XP fine before this glitch occurred. Did you reboot inbetween software installations or waited until you had finished installing all the software? Check out whether System Restore is on and try a restore point(s) between the various software installations. Thanks Jen unfortunatley i did not reboot bewtween any of the installs. have had a look at the restore point and there appears to be one prior to the installation of ms office. Have tried Metla's suggestion to no avail so now will try restore. Other than that i guess its a complete OS reinstallation , uninstall all added sotware and try again or take the bl@@dy thing back to dse and ask for another machine !!! |
jonp (7517) | ||
| 385942 | 2005-09-04 10:14:00 | wipe the thing and start again, and then you can decide if you want to have all that branded crap installed too. | Prescott (11) | ||
| 385943 | 2005-09-04 10:15:00 | I have an Acer 3002WLMi laptop from DSE, and I did exactly what you did, except I did it several months back. Didn't have any problems, and still haven't had any problems with it yet. Since you don't have any data on there yet, I would suggest that you restore the HDD using the included Acer recovery disks, and try all over again. Sorry do you mean you had the same issues and after restoring the HDD all was fine or it went fine from day 1 ? thanks |
jonp (7517) | ||
| 385944 | 2005-09-04 10:46:00 | Fine from the word go. In fact, I've installed and uninstalled all sorts of things without any fuss. I would still strongly recommend you restore the HDD and try again, before taking it back. It could have simply been an issue of something stuffing up during one of the installs. |
somebody (208) | ||
| 1 2 | |||||