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Thread ID: 61465 2005-09-05 21:16:00 Advice Sought Myth (110) Press F1
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386306 2005-09-05 23:31:00 Sounds like you m8 is a bit of a toss though.
Maybe you should have his job!I often think the same thing :p
But then, after getting an inside view of the place, I am not 100% sure I would accept if they did offer me one. If I did, I would do it for the money (unemployment benefit sux when you trying to raise dependents)

And yeah, each profile was cleaned
Myth (110)
386307 2005-09-05 23:35:00 I wouldn't install SP2 unless they asked for it or it "needed" it. Only reason I can think of to need it would be if they had no SP at all and it had some issue.
As you are the work experience person and they are the techs it is their responsibilty - not yours.
You could recommend to the customer that it have a clean install - retrieve their data or get them to - I usually retrieve it for them (with no guarantees I get every last thing).
As for your name being tarnished - thats a risk you get working for someone else. I was unlucky enough to work for PC Gear (Akld) - but I managed to escape before it went competely to the dogs.
So long as you keep your scruples and don't do anythuing you wouldn't do if it was your own business - then its the company that gets the bad rep not you personally. Well, in theory anyway.
pctek (84)
386308 2005-09-05 23:44:00 You could recommend to the customer that it have a clean install - retrieve their data or get them to - I usually retrieve it for them (with no guarantees I get every last thing).
I think thats what they are doing today, installing XP with SP2 already on it, then transferrring settings and data
Myth (110)
386309 2005-09-06 02:01:00 I don't install SP2 untill I have explained to the customer why it needs to be done,the potential outcome (Only had a couple that fell over after installing SP2) and I charge extra for it...

Service $80
Service on machine with multiple accounts $120
Install SP2 and all patches released since SP2 $40

The exception is if I do an install (clean or dirty) I use a SP2 XP cd.If its a format and install then they get SP2 and patched right up to date,plus a raft of security programs installed....
Metla (12)
386310 2005-09-06 02:32:00 I would have sold Nod32 and apllied SP2, no SP2 no gaurantee how long the fix would last. Rob99 (151)
386311 2005-09-06 02:34:00 "Lost all your data, Mr Customer?

That should be no problem.


You have got a backup, haven't you?

Oh dear." :D :cool:
Graham L (2)
386312 2005-09-06 04:09:00 lol the back up thing was funny... my old comp (my dad has that one now and i have a new one hehehe) did not like sp2 at all... lol it crashed about half way through the install and wouldnt start up in any mode so i formatted and re installed windows didnt lose a thing though cuz it was just me and my sister's comp so all it had was a couple school things CorbinH (37)
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