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Thread ID: 61525	2005-09-07 23:03:00	problems with paradise pop email	simonrev (8847)	Press F1

Post ID	Timestamp	Content	User
386745	2005-09-07 23:03:00	Hi there, I have a problem with my paradise email. I have been accessing it from the UK for over a year, but last week OE6 stopped being able to download it - it times out. I can still see the email on webmail, but when I try to ping the POP server with utilities such as pathping it times out (gets as far as a telstraclear server in nz). I don't think it's a firewall issue on my end because I disabled it temporarily and it still didn't work. Paradise helpdesk suggested I delete some of my larger emails, which I duly did (a couple were 2Mb, all the rest are 200kb or smaller) Can you think of anything else I might try? Cheers Simon	simonrev (8847)
386746	2005-09-08 10:56:00	I can still see the email on webmail, but when I try to ping the POP server with utilities such as pathping it times out (gets as far as a telstraclear server in nz). I don't think it's a firewall issue on my end because I disabled it temporarily and it still didn't work.Some ISPs will stop the return of excessive pings, security measure I think. NOt sure if Paradise is one of these. Have you double checked all your configurations (i.e. pop/smtp server settings) Have you run an antivirus scan recently? What about updates ... are you getting MS updates regularly?	Myth (110)
386747	2005-09-08 15:08:00	Now seems to be working - I forgot to try the basic fix of turning the thing completely off and back on again! Cheers Simon	simonrev (8847)
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