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| Thread ID: 61703 | 2005-09-13 22:42:00 | Windows Open then close | Jackalope13 (8882) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 388237 | 2005-09-13 22:42:00 | I have windows XP, whenever I open the user account picture selector, (to choose what picture i want to appear in the start menu next to my name) the window opens then immediatly closes. Same thing happens when I try to see basic, or advanced information about my computer from the help and support thing. I've done a scan for viruses and spyware/adware nothing was wrong there, so i cant think of what else would be wrong. :confused: Thanks! |
Jackalope13 (8882) | ||
| 388238 | 2005-09-13 23:03:00 | Try this Click the start button then Run, In this box type sfc /scannow , ther is a space after sfc . This runs the windows file checker and will replace any damaged or missing files. It will ask for your installation cd if it finds anything wrong. hth |
johnboy (217) | ||
| 388239 | 2005-09-13 23:10:00 | Quite likely Sfc won't run either, nor msconfig,and probally not regedit. What virus scanner are you using?, hit it with something heavy like Nod32. |
Metla (12) | ||
| 388240 | 2005-09-14 00:42:00 | No, those will run. I ran Sfc It found nothing wrong. I Have McAfee But im downloading the Nod32 thing now | Jackalope13 (8882) | ||
| 388241 | 2005-09-14 02:13:00 | OK I downloaded Nod32 and did a scan, found nothing. (Sorry I double posted, there is, oddly enough, no edit button on my last post) |
Jackalope13 (8882) | ||
| 388242 | 2005-09-14 02:24:00 | The edit button only stays for 15 mins. Maybe that was it. | mark c (247) | ||
| 388243 | 2005-09-14 02:29:00 | ohhh...I didnt know that | Jackalope13 (8882) | ||
| 388244 | 2005-09-14 04:48:00 | How many user accounts do you have on your computer???. If you have more than one log of yours and log on to another user. Try changing the picture etc. If you are able to your user account may be corrupted in some way .and you may have to replace it. How to copy data from a corrupted user profile to a new profile support.microsoft.com hth |
johnboy (217) | ||
| 388245 | 2005-09-14 18:05:00 | OK i tried that same results. on a whim i took out the sticks of RAM one at a time (i have 2 in there) and whenevere there was only one stick in there the picture selector worked but not the help and support | Jackalope13 (8882) | ||
| 388246 | 2005-09-14 19:53:00 | Try the tweaks from this page to see if you can fix help not opening Restore winhlp32.exe for XP or XPSP1 (Line 57) www.kellys-korner-xp.com Also, make sure that the Help and Support Service is running. Go to Start/Run and type in: services.msc. From there scroll down to Help and Support and make sure the service is set to Automatic and is Started. If the option is greyed out or Help and Support Service is not listed trying running these two edits. Restore Help and Support Service www.kellys-korner-xp.com Restore Help and Support Service Keys. www.kellys-korner-xp.com hth |
johnboy (217) | ||
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