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Thread ID: 61715	2005-09-14 06:32:00	Asus X64 bit notebook letdown	Vallis (8886)	Press F1

Post ID	Timestamp	Content	User
388308	2005-09-14 06:32:00	A few months ago I purchased an ASUS Z9200U notebook. This has a 64 bit Turion processor. I now have a copy of Windows XP Pro x64 Edition ready for installation. Problem is, ASUS, having built the 64 bit computer don't have the necessary drivers or BIOS upgrades necessary to support the CPU using a 64 bit operating system. I have communicated with the ASUS support team. What a joke. They're totally hopeless. Caveat Emptor.	Vallis (8886)
388309	2005-09-14 07:43:00	First off, when It comes to Asus laptops Im as grreat fan of them, hopefully not a fanboy but I rank them as the brand to buy. Bar none. But this situation is total &^%^*(## if you get my drift, I hoe you raised holy hell about it, and good on you for making the thread, hopefully you dropped this jem into a few forums. Are they working on the required updates or are they just being a$$holes?	Metla (12)
388310	2005-09-14 08:18:00	In their defense just because it has a 64bit CPU doesn't mean compatibility with Windows 64. Semprons have recently now become 64 bit as opposed to 32 bit and I had a particular ASUS board that required a BIOS update to post with the 64 bit chip. The BIOS update was not available on their website so I emailed and asked them - politely - about it. I got it emailed directly to me the following morning. Drivers can be a bit different as for instance the chipset may be manufactured by someone else - like Via for instance. And it may be them they are waiting on....what issue are you having with it exactly?	pctek (84)
388311	2005-09-14 09:28:00	A few months ago I purchased an ASUS Z9200U notebook. This has a 64 bit Turion processor. I now have a copy of Windows XP Pro x64 Edition ready for installation. Problem is, ASUS, having built the 64 bit computer don't have the necessary drivers or BIOS upgrades necessary to support the CPU using a 64 bit operating system.I believe the last the last 5 words of the last sentence should have been '64 bit Windows operating system'. I bet the Asus runs perfectly well with 64 bit Linux distros, which have been round longer than just a few months. As pctek says, just because the case has Asus on the outside, doesn't mean every single chip inside the case is an Asus chip. Each model of mobo has a chipset, more often than not produced by the name NOT on the outside of the case (usually the chipsets are made by VIA, nVidia, Intel.. just to name a few). Its up to these manufacturers to provide drivers for their hardware, so that it interacts properly with the [yet to be installed] O/S..	Myth (110)
388312	2005-09-14 11:25:00	A laptop is a single unit, Its up to the manufacturer to provide drivers, The manufacturer of the laptop. Granted these make their way from the OEM but its still upto Asus, You would think a manufacturer would have their ****e together and ensure if they were going to provide a fully 64-bit hardware item then they would have 64 bit software to suport it, its not like they are low on funds,resources or muscle, if they put in an order for the drivers they would be available quick smart. As for Linux, fat chance someone has developed a driver package for chipset,video,audio, modem,wireless. You may be able to get some of them to work but......meh.	Metla (12)
388313	2005-09-14 11:38:00	You expect the hardware manufacturers to have any idea of whats going to be in the next Windows?? Half of Bill Gates programmers don't even know whats in the current one As for Linux, fat chance someone has developed a driver package for chipset,video,audio, modem,wireless. You may be able to get some of them to work but......meh.And you know this how? Hearsay... or own experience?	Myth (110)
388314	2005-09-14 11:50:00	Yes, Hardware companies are kept informed of software develpments,especially the big guns, they are given all the info needed by MS including code and dev kits inorder to make stuff work, MS want their suport so they can sell their software. Its a sad fact that XP64 has been almost ignored across the board. Asus sold a crippled machine, you cant swap parts out of it,so without their input it cant run. And getting drivers directly off the manufactur of invidual components is flaky at best in brand name units, and nearly a dead loss with laptops. As for Linux, Combine my personal experience with the fact Im a clever bugga (muhahahahaha...you could define that as a know-it-all who will argue to the death....anyhow) and you can see how I came to my conclusion.The chipsets used in that laptop will be such a niche product (and most probally configured to Asus specs) that while you may get stuff to work but I can't see the unit running to its full potential. Meaning they may well get a display going on using a generic driver but that aint good enough, let alone configuring the audio, modem,mobo chipset....wait, Ive already been over this. Besides, why would he want Linux, he has bougt Windows 64.....I sure wouldn't invest all that money and time into linux....	Metla (12)
388315	2005-09-14 13:27:00	A laptop is a single unit, Its up to the manufacturer to provide drivers, The manufacturer of the laptop. Granted these make their way from the OEM but its still upto Asus, You would think a manufacturer would have their ****e together and ensure if they were going to provide a fully 64-bit hardware item then they would have 64 bit software to suport it And no doubt they will. Asus can't make the others provide them any faster. And as for 64bit h/w - what about all the Athlon 64bits around? You think AMD cared what MS was doing? Nope, they just made them anyway. Also did you look that notebook up? Hell of a hard to find on ASUSs website.... Anyway we haven't even got this guys exact issue yet - like what exactly isn't working in XP 64...	pctek (84)
388316	2005-09-14 21:40:00	Asus have a cunning trick of different models for different regions,and you need to been on the right site to find the listingings,many of the ones that come to NZ are only on the Europe site. And in another cunning move the NZ models seem to be sourced from a few different markets....Makes trying to get specific listings a bit tricky at times. As for your other point, I consider Laptops in a different class then desktops, if you decide to run XP-64 on your desktop and their are no modem drivers then you can easily source a modem with 64-bit drivers.....	Metla (12)
388317	2005-09-14 23:02:00	Besides, why would he want Linux, he has bougt Windows 64.....I sure wouldn't invest all that money and time into linux....I wasn't actually suggesting he try Linux... the way I read his post was that the assumption was that Windows is the only 64 bit O/S ...ASUS, having built the 64 bit computer don't have the necessary drivers or BIOS upgrades necessary to support the CPU using a 64 bit operating systemAll I was trying to establish was that there are other 64 bit O/Ss out there, that might have drivers already made for them	Myth (110)
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