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| Thread ID: 62058 | 2005-09-25 15:39:00 | playing movies make pc crash | ghost316 (8957) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 390771 | 2005-09-25 15:39:00 | hey everyone im new to these forums on the net but i was told its the best way for help :thumbs: So heres my problem i recently changed most of my pc ond now i cant play any movies or clips on web site.whenever i use any types of clip players like windows media, Divx player, real player, power dvd, etc... my pc either freezes or i get the windows explorer crash. now i read on one of the forums that the power suply could be the problem but i want to try every other solutions before going out and buy a new one. but just to note my power suply is one the only part that i DIDN'T change. now i downloaded a ton of codecs and still nothing. I scanned my pc with norton anti-virus and with adaware pro everything is clear. so if theres something that im missing please tell me thanks alot everyone GhOST316 |
ghost316 (8957) | ||
| 390772 | 2005-09-25 20:48:00 | What version of Windows is installed? Whats the speed of the CPU? How much ram is installed? You could post a hijackthis log here www.spywareinfo.com Unzip the hijackthis file first, run it, then scan / copy and paste the log here, just to make sure. |
Speedy Gonzales (78) | ||
| 390773 | 2005-09-25 22:04:00 | My first bet is Drivers or Graphics card personally...... What Graphics card/drivers you running? And welcome to PF1 :-) Chill. |
Chilling_Silence (9) | ||
| 390774 | 2005-09-25 23:03:00 | The most obvious thing to look at first is codecs. Its NOT going to be a power supply issue, and even a low end pentium 2 CPU can run movies smoothly, so I doubt that too. Graphics drivers are possible but definitely way down the list to look at. There are Many REALLY crap codec packs around like "Nemo" and others, that install a ton of spyware BUT are as buggy as hell. Un-install ALL codecs, then run Spybot or another spyware remover. Then install FFDSHOW and maybe Vosub codecs, thats it... thats all you need, 99% of movies and video clips will play on just those two except maybe quicktime (eew). I would avoid Divx as well, there is no need to have it. A few years ago I installed dozens of codecs not knowing exactly what I needed and had constant stability problems. The problem is I found a few codes were pigs to get rid of and I need to reinstall Windows. If you still have probs, nuke windows and install FFDshow and Vosub, I guarantee it will work like a champ. www.afterdawn.com www.afterdawn.com |
Battleneter (60) | ||
| 390775 | 2005-09-26 01:53:00 | ok so i scanned with hijacthis and here is the log Logfile of HijackThis v1.99.1 Scan saved at 8:43:30 PM, on 25/09/2005 Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 (6.00.2600.0000) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\RunDll32.exe C:\Program Files\Netropa\Touch Manager\TouchMgr.exe C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe C:\Program Files\Netropa\Touch Manager\MEDIACTR.EXE C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe C:\WINDOWS\System32\RUNDLL32.EXE C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\Program Files\Logitech\MouseWare\system\em_exec.exe C:\PROGRA~1\NETROPA\ONSCRE~1\OSD.EXE C:\Program Files\Netropa\Touch Manager\MMUSBKB2.EXE C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\explorer.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Documents and Settings\DaNz PeEcEe\My Documents\HijackThis1991.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/ O2 - BHO: RXResultTracker Class - {59879FA4-4790-461c-A1CC-4EC4DE4CA483} - C:\Program Files\RXToolBar\sfcont.dll (file missing) O2 - BHO: LinkTracker Class - {85A77577-A8CA-41b7-AA1E-DDAD4C0B12B1} - C:\WINDOWS\System32\hlwin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [Touch Manager] C:\Program Files\Netropa\Touch Manager\TouchMgr.exe O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - update.microsoft.com O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O23 - Service: ATK Keyboard Service (ATKKeyboardService) - Unknown owner - C:\WINDOWS\ATKKBService.exe (file missing) O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe and for my pc stats: celeron 2.5 GHZ ram: 1 GHZ HD: 80 GHZ Video card: ASUS n6600 256mb AGP OS: windows XP pro (without SP2) for my graphic card i BELIEVE that i have the most up to date drivers and removing codecs well thats new for me so more help on that one would be nice :) |
ghost316 (8957) | ||
| 390776 | 2005-09-26 01:56:00 | HD: 80 GHZ OS: windows XP pro (without SP2) Perhaps you do mean 80 GB ?And why didn't you install SP2 since it offers tons of vital updates and patches? Cheers :) |
Renmoo (66) | ||
| 390777 | 2005-09-26 02:15:00 | well 80 ghz does look a bit stupid :blush: and for sp2 i cant install it because my windows cd isnt "official" but on my old pc i used the same win xp without sp2 and could play movies without a crash or freeze so i doubt that it would be the problem |
ghost316 (8957) | ||
| 390778 | 2005-09-26 12:29:00 | Not a good idea to go 'fessing up to that sorta thing around here. Try using http://www.videolan.org after you've removed ALL video codecs. VideoLAN Client (VLC) will play almost any file you can possibly throw at it, but the advantages of the likes of Nemo and/or K-Lite Codec packs is that its all contained within the application itself. Worth the download :) |
Chilling_Silence (9) | ||
| 390779 | 2005-09-26 21:28:00 | but i still dont know how to remove the older codecs installed on my pc :confused: | ghost316 (8957) | ||
| 390780 | 2005-09-26 23:41:00 | Can't see anything obvious. Beyond that, you have to realise you could spend maybe 10hours+ playing around trying to get Windows clean or a confirmed 1 hour ish reinstalling and setting everything back up, hope you can see what I am getting at. BTW Don't use Nortons AV (saw reference to it), its a pig as its simply slows down general OS operation. Everyone has there own preference, but try something else even a free AV like AVGFREE. You can always switch back if you don't agree (although I doubt you will after using something else for a while). Do a clean install and the 2 codecs I suggested, post back if symptoms persist. Oh You may also need to powever DVD, can't remeber. Try without first. |
Battleneter (60) | ||
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