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Thread ID: 62076	2005-09-26 03:22:00	xp help and support wont open	johnnytrident (2592)	Press F1

Post ID	Timestamp	Content	User
390999	2005-09-26 03:22:00	Hi all hope someone can help. I have XP Professional with. SP 2 When I click on start and then click help and support nothing happens. Nothing opens at all. I can however access system restore through:- start, run, and then type restore. I don't know how long it hasn't worked. Ideas anyone? Regards JP	johnnytrident (2592)
391000	2005-09-26 03:45:00	Hi and Welcome to PressF1 :) For starters, try going Start > Run and enter in helpctr -regserver and see what happens. Also have a look at the other suggestions found here (www.kellys-korner-xp.com) under the "Why doesn't Help and Support work?" section. Let us know how you get on.	Jen (38)
391001	2005-09-27 04:53:00	Hi Jen and thankyou for the welcome. Problem solved and so easy. Start Run and typed helpctr - regserver It opened and whats more now opens as it should through the start, and help and support menus. It works, Im impressed and you're a genius. So what did I run to fix it? Thank you. Regards John P (johnnytrident)	johnnytrident (2592)
391002	2005-09-27 06:45:00	Glad it was easy to sort out. :) Basically, what that command did was to re-register the files associated with the Help Centre. Some of the registry entries associated with the Help Centre must of become corrupt/broken at some stage and therefore prevented the program from opening.	Jen (38)
391003	2005-09-27 06:47:00	Hi all hope someone can help. I have XP Professional with. SP 2 When I click on start and then click help and support nothing happens. Nothing opens at all. I can however access system restore through:- start, run, and then type restore. I don't know how long it hasn't worked. Ideas anyone? Regards JP To be honest the Windows XP built in support is nearly completely useless. Type your question into Google, you will get far more productive answers.	Battleneter (60)
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