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| Thread ID: 62502 | 2005-10-10 01:47:00 | Win32 error problem. Is it serious? | ssssss (2100) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 394799 | 2005-10-10 01:47:00 | I have a new computer with Windows XP. I installed an HP 930c printer on it using the drivers built into Windows. This seemed to be responsible for me getting the following error message occasionally after I boot. “Generic Host Process for Win32 services encountered a problem and needed to close”. Is this a serious problem that needs fixing, or needn’t I worry? The computer seems to be working alright with it. Thanks. | ssssss (2100) | ||
| 394800 | 2005-10-10 01:57:00 | Install the drivers from the printer CD. | Speedy Gonzales (78) | ||
| 394801 | 2005-10-10 02:05:00 | Yes, OK. I haven't got the drivers on the CD as it is an older printer, but I should download them from the internet. (Actually I am not connected to the internet at the moment, but will do it when I am). In the meantime, I hope it will be safe to keep using my computer. I could try anyway, I suppose. | ssssss (2100) | ||
| 394802 | 2005-10-10 02:26:00 | You should be safe enough. The system seems to be protecting itself. ;) It's a bit odd if this is a driver supplied as part of XP ... But it would certainly pay to get a proper HP driver for XP. |
Graham L (2) | ||
| 394803 | 2005-10-10 23:02:00 | Thanks. When I get the proper HP driver, I suppose I should some how uninstall the XP driver first. But I can't see how to do this. It is not in Add/Remove programs. |
ssssss (2100) | ||
| 394804 | 2005-10-10 23:16:00 | Just select the printer in the "Printers" page, then go to its "Properties" page. Get the "Driver" tab, and that gives you the option to remove or update the driver. | Graham L (2) | ||
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