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Thread ID: 62511 2005-10-10 05:17:00 help outlook express wont download emails!!! lisamarie01 (6731) Press F1
Post ID Timestamp Content User
394936 2005-10-13 03:24:00 ok mywebsearch wasnt there media access was and i uninstalled it,

C:\PROGRA~1\rqrppxux\bcgFCcBN.exe

C:\PROGRA~1\rqrppxux\NBcCFgcb.exe
the two above i couldnt find they wernt there, that program i did run the one from symantic but it found nothing.
just gonna reboot see if it works back inna few.
lisamarie01 (6731)
394937 2005-10-13 03:35:00 ok didnt work still same prob, going to go in safe mode and see if i can delete those two programes i couldnt find in hijackthis. lisamarie01 (6731)
394938 2005-10-13 04:37:00 Lisamarie01 those two files you say you can't find are in your last posted Hijackthis log. Use your browser search (ctrl F on Firefox) to find their position on the post to PressF1 and then use that knowledge to delete them in Hijackthis. zqwerty (97)
394939 2005-10-13 05:10:00 ok tried to delete those two files in safe mode but they wouldnt delete just kept saying access denied please make sure the file isnt in use or something like that. i know they are on my system as i found them there, however when i click in hijack this to do the scan the window where it has all the boxes to tick doesnt have these two files but the log file it opens up in the new window does have them. cannot delete them, are they the reason it doesnt work? or just something my system doesnt need? i wonder if deleting nortons will work anyway as when they are closed it wont download my email so i will be left with the same problem anyway right? ...... thanks lisamarie01 (6731)
394940 2005-10-13 05:23:00 Please check your private messages. :-) Elephant (599)
394941 2005-10-13 07:57:00 anyone got anymore ideas? delete nortons? lisamarie01 (6731)
394942 2005-10-13 08:27:00 anyone got anymore ideas? delete nortons?

I would uninstall NIS to confirm if this as the cause of the problem.
Safari (3993)
394943 2005-10-13 08:49:00 I would uninstall NIS to confirm if this as the cause of the problem.
Must say,the more you see of NIS the more you have to worry.
What say you Jim?
Cicero (40)
394944 2005-10-13 09:01:00 anyone got anymore ideas? delete nortons?
After 38 posts and no resolution, I'd suggest you take it to a reliable techy before you trash it.
I'd do it for nowt but I'm too far away I'm afraid
bartsdadhomer (80)
394945 2005-10-13 09:06:00 umm excuse me bart but give me some credit, i have worked with computers all my life know the inside and out, i am not abou to trash my own computer, just merely having a problem, gosh worst case senario uninstall nortons and get something else just hoped i could get past it without that, nortons isnt cheap.even the best computer tech has problems pinpointing a problem.
and the 38 posts are people talking back and forth about helping me with this problem, your sugestion hasnt helped, just cause im female doesnt mean i dont know anything!!!
lisamarie01 (6731)
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