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| Thread ID: 62955 | 2005-10-24 22:08:00 | Xtra Jetstream Speed Problems | Blort (9130) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 398950 | 2005-11-03 11:29:00 | I was responding to and, took Dave's comment to include the equipment within the exchange, not just it's appearance ie. "And they won't do anything about it now until digital transition in a few years." My bad, slightly, if that is incorrect. Whatever is causing Blorts problems is kind of irrelavant if it is outside of his termination IMO, because that's where the provoders responsibility for providing a fit product starts. However, it seems that it is very unlikely to be an issue anywhere but from the exchange and places beyond. Whatever the technical issue should not really be the end users concern, unless they have direct control of it, yes? The speed test was a side issue, hence the OT and deliberate separation from the discussion at hand within my post and the fact that I use cable and not Telecom ADSL. OK! Cool. |
Murray P (44) | ||
| 398951 | 2005-11-03 19:38:00 | Whatever the technical issue should not really be the end users concern, unless they have direct control of it, yes? The speed test was a side issue, hence the OT and deliberate separation from the discussion at hand within my post and the fact that I use cable and not Telecom ADSL. OK! Cool. Blort has mentioned that the slowdowns seem to occur at certain times. I would guess that unless others also complain, the reality will be that he will have to collect enough data to get someone interested. Billy T said "IIRC ADSL does not negotiate a connection speed in the manner that dial-up does, but I could be wrong" ADSL does negoitiate a connection in the manner of dialup except that there are 256x 4kHz bands downstream and 32 upstream. Reduced rate plans won't use them all. On line throughput tests can confirm that you are getting the maximum that you can expect but if it's less, you don't know where in the chain the restriction is. If Blort's drastic slow down was related to line interferance it would be useful to know what speed the modem was synchronised at. Probably the user interface on most modems has been dumbed down and won't show that type of info. |
PaulD (232) | ||
| 398952 | 2005-11-03 19:54:00 | sometimes I got a download speed of about 20kBps...from my 2m download plan with xtra on heavy traffic times...on best times I got about 300kBps... | Mr Wetzyl (362) | ||
| 398953 | 2005-11-03 20:21:00 | try this: a tweak for broadband... [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Tcpip\Parameters] "GlobalMaxTcpWindowSize"=dword:00007fff *Remember to back up your registry first... |
Mr Wetzyl (362) | ||
| 398954 | 2005-11-04 03:05:00 | I had this over the last few weeks. Pining google would get me around 1700ms, and when i tried to visit it it would take a few refreshes to get it to load, yet all NZ sites seemed to be running at normal speed. But its all fixed now (well as fixed as xtra can be), and i have normal ping times (Im in Brooklyn, Wellington) Daniel |
dwnz (5333) | ||
| 398955 | 2005-11-04 03:25:00 | Paul, I think we are talking at cross purposes a little . As far as I'm concerned, if there is a fault outside of the termination point, then it is up to the provider to fix it . If the equipment is not capable of handling the loads subjected to it (those loads that have resulted from promotion and sales by the provider), then the provider should rectify the situation . The consumer should not be required to carry out, potentially highly, technical troubleshooting of the providers network . What I understand Billy to be saying, is that the issue appears to be more one of loading than a fault . All the symptoms tend to point in that direction as well, but, as per above, it is not the end users role to diagnose someone elses problem, although it may be helpful if the problem could be pointed out, even if their role in this deal is to consume and pay for that consumption . BTW, alot of routers allow access via a command line which opens up a whole new bunch of settings . |
Murray P (44) | ||
| 398956 | 2005-11-04 03:44:00 | Battleneter, I, too, have had pages needing two tries to open them. Only a recent phenomenon. I'm in Plimmerton. I am seriously looking at IHUG, too - no brainer for my usage pattern. | linw (53) | ||
| 398957 | 2005-11-04 07:18:00 | Paul, I think we are talking at cross purposes a little . As far as I'm concerned, if there is a fault outside of the termination point, then it is up to the provider to fix it . If the equipment is not capable of handling the loads subjected to it (those loads that have resulted from promotion and sales by the provider), then the provider should rectify the situation . The consumer should not be required to carry out, potentially highly, technical troubleshooting of the providers network . What I understand Billy to be saying, is that the issue appears to be more one of loading than a fault . My 1st post in this thread suggested loading as well . Orcon got into trouble with too many subscribers for their onward connection . Everyone moaned like mad and eventually things improved . In Blort's case its hard too tell, either there are lots of complaints and Xtra's helpdesk are buying time by getting him to do pointless tasks or he does have a problem that only affects a few . AFAIK Xtra's helpdesk are contractors, if you have a problem that doesn't follow the script, you have to persuade them to pass it up the chain . |
PaulD (232) | ||
| 398958 | 2005-11-06 01:46:00 | Battleneter, I, too, have had pages needing two tries to open them. Only a recent phenomenon. I'm in Plimmerton. I am seriously looking at IHUG, too - no brainer for my usage pattern. Yea good call, the way I see it Ihug can't be much worse, and 4 times the cap for the same price, its a win win situation. I have arranged to switch next month with no connection fee (12 month contract), maybe $99 to break it but he wasn't sure as I am already on ADSL (but not bitstream). |
Battleneter (60) | ||
| 398959 | 2005-11-06 06:50:00 | I'm on the same exchange I think, but havn't noticed anything. I'm going onto 2mb next month (well 1.4mb since my phoneline is ****) and will be able to see then. The phone exchange along Beach Rd is an archaic monster. And they won't do anything about it now until digital transition in a few years. Beach Road as in Auckland City..? I'm moving there tomorrow... Am i in for slow speeds too...?! Lo. |
Lohsing (219) | ||
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