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Thread ID: 62983 2005-10-25 12:17:00 Is ihug the best ADSL? bizzack (7739) Press F1
Post ID Timestamp Content User
399236 2005-11-14 02:43:00 I don't suppose it's worth mentioning Woosh here? Barnzy (6015)
399237 2005-11-14 05:57:00 I doubt there's a lot of difference between the mainstream providers. But I reckon there's a difference depending what plan you're on.

For example, until recently I was on Orcon's Bitstream plan - unlimited bandwidth at 256k down, 128k up, and it was quite delightful, with just a very few temporary outtages.

Now I'm with Xtra on their 10gig plan, 2Mb down, 128k up, and although the download speed is impressively noticeable, about 1 in 10 web pages won't load at the first attempt, ie they time out. A simple re-click gets the page, but it's a weird problem I never experienced before.


Funny I am having exactly the same problem on Xtra 2MB(pages not always laoding and inconsistant speeds of late), and seen others complaining in other forums and threads. Xtra claims all is fine even after I submitted poor tracerts (was fine up to about 3 weeks ago).

Go Ihug like I just ordered $69 for a 40 gig cap, Xtra can keep there crappy $10 off and shove it, as its not helping improve the service in any way. I was expecting better things with there "new plans" other than $10 off.
Battleneter (60)
399238 2005-11-14 05:59:00 I don't suppose it's worth mentioning Woosh here?


Woosh, reminds me of Hydrogen cars, the way of the future (always in the future and never in the present). They promise so much and deliver so little.
Battleneter (60)
399239 2005-11-14 10:27:00 Ive just restarted my router, now on ihugs 80gb plan.

Speeds are very satisfactory compared to my previous 128kbps up / 256kbps down (flat-rate).

Tazz is right, iHug did have some problems for a while with their phones, but we're talking like 8 years ago now back when I was first an ihug customer. They added 1/3 more phones (Dial-up) and have been pretty much 100% ever since.

Im glad ive not changed from ihug, great ISP :)
Chilling_Silence (9)
399240 2005-11-14 11:15:00 I dont believe this has yet been posted:

www.ihug.co.nz

I like the new look of ihugs site too :)
Chilling_Silence (9)
399241 2005-11-14 12:34:00 man, is there anyway to get out of the $100 fine i will have to pay for canceling my xtra account early??! bizzack (7739)
399242 2005-11-14 19:56:00 Try to sweet talk Ihug into paying it for you? It's a long shot, but worth a go. Plead "I really want to switch over to Ihug broadband... but I can't afford the $100 disconnection fee".

hehe - I was lucky enough to be well over the 12month contract with Telecom when I switched.
somebody (208)
399243 2005-11-14 23:02:00 I dont believe this has yet been posted:

www.ihug.co.nz

take that xtra! :p
stu161204 (123)
399244 2005-11-15 00:25:00 In the latest Consumer Mag. they had the results of a Survey conducted by its members. This is the overall results. Inspire, E3, Actrix, Maxnet, Quicksilver, Iconz, Infogen, Paradise, Ihug, Clear, Orcon, Freenet, Slingshot, Woosh, KOL, Xtra, Wave. For more info subscribe to Consumer.

Trevor :)

Then were told;

"ihug wins ISP of the Year

Media Release

Auckland, 29 August 2005 – ihug has been voted as the top Internet service provider (ISP) of the year in the Telecommunications Users Associations of New Zealand (TUANZ) innovation awards for 2005."

So ihug dropped 9 places since August??
Or is it biased sampling?
Who do you believe? :illogical
Barnzy (6015)
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