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| Thread ID: 63325 | 2005-11-05 18:17:00 | How to clean a puter thats been phished? | ooh yeh (2935) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 402179 | 2005-11-05 18:17:00 | I have an elderly friend who's only contact with a relative in the States is with MSN. He has been phished. He was asked to change his password etc and now can't contact his relative with this account. I need help to clean up his system. What should I do to fix his problem?. |
ooh yeh (2935) | ||
| 402180 | 2005-11-05 18:28:00 | Post a hijackthis log here. So, we can see whats in it. Or get them to download Ewido, and do a scan http://www.ewido.com |
Speedy Gonzales (78) | ||
| 402181 | 2005-11-05 18:32:00 | What operating system? back up all data then reformat hard drive...afterwards install Firewall, antivirus, spy/adware software...and keep them up to date...Since this is for an elderly person it helps to go and do it for them(do updates etc) Also warn them of phishing scams... | Mr Wetzyl (362) | ||
| 402182 | 2005-11-05 18:34:00 | Hi speedy He is in another town and he rang me for help I will visit this week but need to be clear what to do when I get there. tks for you speedy response. Any other advise would be appreciated. |
ooh yeh (2935) | ||
| 402183 | 2005-11-05 19:06:00 | i would say if phished thru messenger or email then there's nothing to 'clean' ........a phising attempt doesn't leave physical files on the pc unless it's just the email that led to the event....... | drcspy (146) | ||
| 402184 | 2005-11-05 19:11:00 | Since this is for an elderly person it helps to go and do it for them What? Thats rather insulting to all the perfectly PC literate, competent elderly people out there. Shouldn't generalise..... |
pctek (84) | ||
| 402185 | 2005-11-05 19:24:00 | What? Thats rather insulting to all the perfectly PC literate, competent elderly people out there. Shouldn't generalise..... On the hand,lets not be too PC. |
Cicero (40) | ||
| 402186 | 2005-11-05 19:28:00 | I doubt he has been 'phished' for an MSN account. If so its probably nothing more than a script-kiddie. I would either retry the account, or set up a new one. If your friend is that concerned, I would run and antivirus and spyware scan, in safe mode if possible. Forget Nortons, use AVG for a freebie or something like it. |
Myth (110) | ||
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