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Thread ID: 63305 2005-11-04 22:10:00 Need Help Desktop Doesnt Work Hourglass Problem ajonline (7761) Press F1
Post ID Timestamp Content User
401978 2005-11-04 22:10:00 Hello,

I have a computer problem when I start windows it very slowly loads the desktop it takes a couple of mins to load the desktop and then I am unable to click on the icons I cant access the desktop and when I place my mouse over the task bar it is a hour glass. I am also unable to do control alt delete only when I am in safe mode and logged in the administrator. When I start the computer in safe mode it is the same thing also. I did get norton to run but it isnt picking up anything and I did get adware se to run and it deleted something but it is still back to normal not working. Please help me fix my computer. Thanks
ajonline (7761)
401979 2005-11-04 22:42:00 FAQ #35 - Computer running slower - RAM clutter

Have a look at the other FAQs here about spyware/adware/crudware.

Did you do something to the comp just before this happened? Different hardware, downloaded new software? What OS? Sounds like it needs a good clean out to me.
mark c (247)
401980 2005-11-04 22:46:00 You may have picked something up, by the sounds of it.

Get this www.merijn.org

From here www.spywareinfo.com

Unzip it first, and put it in its own folder. Run this and scan/post the log here

Or try Ewido http://www.ewido.com

And scan with this.
Speedy Gonzales (78)
401981 2005-11-04 22:58:00 Yeah I believe I do have a trojan I am trying to make a bart bootable cd so I can run adware se so I can see if I can detect the file that way. Should I go that route. I have borrowed a laptop so that is how I am on the internet. I am unable to install new programs on the computer. Let me know what I should do. ajonline (7761)
401982 2005-11-04 23:11:00 Can you get into the registry, and task manager? Or are you denied access?

Try getting ccleaner from http://www.ccleaner.com

Boot into safe mode, and see if it'll install, and then run it.

Then click on tools/startup... whatever u have maybe in here.

What version of Windows, have u got?
Speedy Gonzales (78)
401983 2005-11-04 23:26:00 I am unable to do anything I cant get into task manager or nothing and when I boot in safe mode is is the same thing I cant click anything in safe mode. I have windows xp home edition. Let me know what I should do. Thanks ajonline (7761)
401984 2005-11-04 23:38:00 You could try this bart thing . I've never used it .

There's not much else u can do, if nothing works in XP or safe mode .

Or take the hdd out of the case, and connect to something as a slave .

Hopefully it doesnt screw up the main PC!
Speedy Gonzales (78)
401985 2005-11-05 00:18:00 Well I just viewed some of the files in the c drive with bart pe and in the cdrive was a winstall.exe which is a virus and norton or adaware se didnt pick up the virus what should I do I am sure there are more viruses on there. ajonline (7761)
401986 2005-11-05 00:31:00 I would see if Bart can delete things/entries in the startup .

This is where most of them will be running from .
Speedy Gonzales (78)
401987 2005-11-05 00:42:00 How would I go about that is there a way I should run a good scanner. Let me know what to do. Thanks ajonline (7761)
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