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Thread ID: 63305 2005-11-04 22:10:00 Need Help Desktop Doesnt Work Hourglass Problem ajonline (7761) Press F1
Post ID Timestamp Content User
401998 2005-11-05 17:59:00 Alright I ran ccleaner and I went to tools and startup to see what program starts up is there any programs I should delete plase let me know. I did have to type all this ;(

C:\windows\system32\ctfmon.exe
c:program files\creative\sbaudigy2\surround mixer\
cthelper.exe
regsvr32.exe /s ctasio.dll
c:\WINDOWS\UPDREG.EXE
c:\windows/system32\nerocheck.exe
C:\programs files\ahead\incd\incd.exe
C:\program files\viewpoint\viewpoint manager\viewmgr.exe
C:\program files\common files\real\update_ob\realsched.e..
C:/progra~1\symnet~1\sndmon.exe/consumer
C:\progra~1\addweb8\smartpatrol.exe
C:\windows\system32\kernels32.exe
C:\windows\system32\multitran.exe
C:\windows\system\svwhost.exe /s
C:\windows\system32\mpsegment.exe
ato2mdxx.exe
rundll32 srclient.dll, createfirstrunrp
mstinit.exe /firstlogon
ajonline (7761)
401999 2005-11-05 18:15:00 Here is the hijak file and since I am typing it and I am on a laptop I will just type the ones I dont know.

hkcu\software\microsoft\internet explorer\main,start page=
hkcu\software\microsoft\internet explorer\main,local page=
default urlsearchook is missing
c:windows\system32\appwiz.dll
C:\program files\norton systemworks\norton antivirus\navshext.dll(file missing)
c:\windows\system32\msdxm.ocx
cthelper.exe
regsvr32.exe /s ctasio.dll
c:\windows\updreg.exe
c:\program files\ahead\incd\incd.exe
c:\program files\viewpoint\viewpoint manager\viewmgr.exe
c:\program files\common files\real\update_ob\realsched.exe -osboot
c:\progra~1\addweb8\smartpatroll
I am just going to type the file name
refiebar.dll
msmsfs.exe
npdocbox.dll
q89468.dll
fclemncj.dll (file missing)
jdapeibd.dll (file missing)
ati2evxx.exe
ati2sgag.exe
ccevtmgr.exe
ctsvccda.exe
savscan.exe (file missing)
sbserv.exe
sndsrvc.exe
spbbcsvc.exe
starwindservice.exe
symlcsvc.exe
ajonline (7761)
402000 2005-11-05 18:24:00 OK. those files seem to be OK.

This can be removed from startup tho. It isnt needed.

c:\windows/system32\nerocheck.exe

This can be removed/deleted from startup

C:\program files\viewpoint\viewpoint manager\viewmgr.exe

If viewpoint manager, is in add/remove programs uninstall it.

C:\progra~1\addweb8\smartpatrol.exe

C:\windows\system32\kernels32.exe - Not sure why this is in startup, it shouldnt be, or normally isnt.

C:\windows\system32\multitran.exe
C:\windows\system\svwhost.exe /s
C:\windows\system32\mpsegment.exe
ato2mdxx.exe

q89468.dll
fclemncj.dll (file missing)
jdapeibd.dll (file missing)
Speedy Gonzales (78)
402001 2005-11-05 19:44:00 Still nothing I have tried about everything I am probably just have to backup files and reload windows. Quick Question if I paid someone to fix my computer would they try anything different do you think they would get it fixed. ajonline (7761)
402002 2005-11-05 20:25:00 Umm, where are you Ajon? Auckland? NZ?

Well it depends how they go about it, and what they use, on whether they can get rid of the probs / files on those systems.

What do you mean by still nothing? Something's still popping up?

Other than this, it'll be better to do a clean install.
Speedy Gonzales (78)
402003 2005-11-05 21:11:00 So you can use programs in safe mode after all. Excellent.

Firstly disable System Restore.

Next, download, install and run the following programs in this order from within safe mode. You will need to download and install the update definitions for some of them as well. I have marked those with an asterisk *.

CCleaner, Ad-Aware*, Spybot Search and Destroy*, Avast anti-virus and Ewido Security Suite.

Once all those have done what they can you will hopefully be able to boot into normal mode and get online to download the latest updates for the last two so that you can run them again.

See the forum's Spyware FAQ (www.pressf1.co.nz 16) for more instructions on how to run those programs. There are other utilities listed there that you may also wish to run.

If you still can't get on the internet after doing all of the above you may need to download the WinSock fix.

Post back with your results, preferably with a full HijackThis log if you can get that far.
FoxyMX (5)
402004 2005-11-06 06:05:00 WOW I finally got the damn computer to load correctly. The program that really did it for me was Spybot Search and Destroy it picked up more things then the other programs and when I was about to give up hope and backup and install a new copy of windows it finally booted. Not sure if everything is back to norm I notice the control alt delete says it is disabled by the admin why would that be how can I fix it? That was some really bad virus/spyware on there that wouldn't let me access anything I had to boot with bart pe and I had to transfer the scanners with another disk onto my computer that way otherwise I couldn't have done it. Well I guess lesson learn you have to try all the damn virus/trojan scanners to detect everything. Which they could just be a all in one. Well thank you Speedy and Foxy for your help it was greatly appreciated. ajonline (7761)
402005 2005-11-06 06:17:00 Try this

. filekicker . com/send/file/168259-1P80/trsetup . exe" target="_blank">dl . filekicker . com

Its only a trial but it might do something .

Get it / run it if u can, and click on scan .

Then go to the utilities menu . Select the 3rd to the 7th option . Select each one . Then see what happens
Speedy Gonzales (78)
402006 2005-11-06 06:39:00 Alright I will give that a try when I start up windows it does take longer then normal it sorta hangs on windows is starting message do you have any idea man you are smart what kind of work do you do speedy? ajonline (7761)
402007 2005-11-06 06:49:00 Alright I will give that a try when I start up windows it does take longer then normal it sorta hangs on windows is starting message do you have any idea man you are smart what kind of work do you do speedy?

Well right now, nothing lol. I used to work, but looking for work atm.

I think I may move out of Auckland. I'm getting nowhere, trying.

BUT in my spare time, I fix mates PC's / reformat hdd's / install windows / whatever / get rid of nasties, like spyware / trojans etc, and make up my own computers.

Run Trojan remover, it may fix something, so it works a bot better.
Speedy Gonzales (78)
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