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Thread ID: 63445 2005-11-10 01:23:00 AVG 70 free Roly Duff (5149) Press F1
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403055 2005-11-10 01:23:00 I installed AVG 70 free from the PC World disk. It operates OK but I cannot update automatically. I will probably have to go to ths website which is inconvenient. What is worse is that I can no longer connect to Outook Express through my ISP (ihug) and get a message saying that AVG's proxy server cannot be found. Is this because the download on the CD uses PC World's ISP which is different to mine? I have had to uninstall AVG until I get this sorted. What exactly is a proxy server?

Earlier I downloaded Ad-Aware from PC World's CD and have to go to the website to update too. Fortunately my connection to Outlook Express was not affected. Any advise?
Roly Duff (5149)
403056 2005-11-10 01:44:00 no no it simple..........after installing you need to goto the avg controlpanel then chek the settings for email and update ........they are set by default to LAN which if you are on dial up simply wont work......it's very eassy to change them.... drcspy (146)
403057 2005-11-10 05:02:00 When my avg was causes problems with my email i just disabled its email plugin, later i figured it out and re enabled it lol CorbinH (37)
403058 2005-11-10 05:06:00 Yes, it is simple, drcspy - once you know it!

When an AVG upgrade did this to me, I went without my Outlook Express email for ages while trying to fathom the problem myself.
(And yes I should've posted here)

It simply didn't occurr to me that an anti-virus application would actually change my email settings to a LAN, which I'd never had.

Xtra's Helpdesk provided the remedy, but with its own danger for newbs included... talked me through fixing the Outlook Express settings, but the rest of the answer was info about uninstalling AVG, with no warnings about the importance of re-installing it or another anti-virus.

Anyway I've now taken the advice in a recent thread to try Avast! for a change.
It didn't play nicely with my free ZoneAlarm firewall at first (kept telling me it couldn't update definitions) but I seem to have ZA set correctly for it now.

My point (long-winded I know) is that I wish there was more publicity about common problems arising from common upgrades.
Or did I miss publicity about this one?
Laura (43)
403059 2005-11-10 21:52:00 no no it simple..........after installing you need to goto the avg controlpanel then chek the settings for email and update ........they are set by default to LAN which if you are on dial up simply wont work......it's very eassy to change them....
Thanks for helping. I will have to re-install AVG, but where do I find the AVG control panel and what do I change the settings to?
Roly Duff (5149)
403060 2005-11-10 21:56:00 When my avg was causes problems with my email i just disabled its email plugin, later i figured it out and re enabled it lol
Thanks for your help. How do I re enable to lol? Is that setting applicable to New Zealand or just the US?
Roly Duff (5149)
403061 2005-11-10 22:00:00 Yes, it is simple, drcspy - once you know it!

When an AVG upgrade did this to me, I went without my Outlook Express email for ages while trying to fathom the problem myself.
(And yes I should've posted here)

It simply didn't occurr to me that an anti-virus application would actually change my email settings to a LAN, which I'd never had.

Xtra's Helpdesk provided the remedy, but with its own danger for newbs included... talked me through fixing the Outlook Express settings, but the rest of the answer was info about uninstalling AVG, with no warnings about the importance of re-installing it or another anti-virus.

Anyway I've now taken the advice in a recent thread to try Avast! for a change.
It didn't play nicely with my free ZoneAlarm firewall at first (kept telling me it couldn't update definitions) but I seem to have ZA set correctly for it now.

My point (long-winded I know) is that I wish there was more publicity about common problems arising from common upgrades.
Or did I miss publicity about this one?
Thanks Laura, I couldn't agree more with your comments. Is it possible for you to tell me how you reconfigured to change from LAN? If you can't that's OK, I can always contact ihug for advice.
Roly Duff (5149)
403062 2005-11-10 22:34:00 Google, Outlook Express connection settings (www.google.co.nz)

Laura, if you're going to pay for an AV programme, I'd look very seriously at Nod32. If you're going the "free" way, as you were, carry on.
Murray P (44)
403063 2005-11-11 04:45:00 AVG 7.1 is released, by the way.

Cheers :)
Renmoo (66)
403064 2005-11-11 08:13:00 Murray:
No, I'm not planning to pay.
Free AVG is what I had - and free Avast! is what I've switched to. No probs so far.

Thanks for the Google link to setting up OE. Looking back at my first experience of the Web, I can see a timing lesson to be learned there...
For example, the minute I had a computer, I wanted to try email.
So rather than waiting for the CD my ISP (Xtra) promised to post, I followed the automated voice instructions on their Helpline until I got the settings right - then just dived in.
Being that new, I had no idea what Google was. Would it have been easier? No idea...
My point? How many complete beginners (adults, that is) struggle with basics before meeting Google?

BUT - on course again. Once I got my email functioning, it never occurred to me that something like an AVG update might change a setting within Outlook Express.
After all, they'd been co-existing happily for a long time by then...
Which brings me to -

Roly Duff:

That Google site should tell you the correct settings for your OE better than I can describe - and may be easier to understand than some Helpdesks.
Just remember that it's the OE email settings I'm talking about. Your problem could be the settings in AVG. Try OE first - and let us know.
Laura (43)
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