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Thread ID: 63629 2005-11-17 02:39:00 Windows update wont install music_man (5482) Press F1
Post ID Timestamp Content User
404895 2005-11-17 02:39:00 Hi

I went to Windows update and it downloaded office xp service pack 3. The only thing is that I recently deleted office xp and I have tried installing the updates twice but it keeps coming back asking me to install them after it has finished.

How can I remove this update please?

Thanks!
music_man (5482)
404896 2005-11-17 02:57:00 not to sure what your doing here.

office updates are done from a different site than the windows updates (unless there is something in XP i havn't seen)

if you have uninstall office why are you trying to update it ??

can you post exactly what product, what update your trying to install and the error message your getting.
tweak'e (69)
404897 2005-11-17 03:03:00 It just automatically downloaded the update.

I did the windows update custom install before and excluded the office update. But then it just started by itself later on when the others were installed.

Now I don't know how to get rid of it.
music_man (5482)
404898 2005-11-17 03:10:00 which windows do you have?

which office program do you have?

what update is it?

what error message (if any) are you getting?

detail dude, details !
tweak'e (69)
404899 2005-11-17 03:15:00 Sorry. Windows xp pro SP2. Office xp pro. I had deleted Office and the computer automatically downloaded the Office xp service pack 3 update. I clicked install and it says it has installed but then it pops up again asks to install again. I installed it twice and now it has appeared again.

I think it might be confused because I also have Microsoft Project 98 installed?
music_man (5482)
404900 2005-11-17 03:27:00 check add/remove programs (you might have to unhide the updates) and see if you can uninstall the updates. then run a reg cleaner and temp file cleaner to clean out any old entries that the uninstall has left behind. tweak'e (69)
404901 2005-11-17 05:31:00 Hi

It doesn't come up and the Cleaner hasn't helped either.

Hm
music_man (5482)
404902 2005-11-17 07:58:00 i've had similar problemswith windows update before. there is a folder which you delete which is what fixed for me on a few pc's, however i have 98 and can't remeber what folder it was. hopefully an XP user can dig it out or mayby a search at MS for windows update problems may help. tweak'e (69)
404903 2005-11-17 08:17:00 Thanks for your help so far. It is quite annoying. Maybe someone will know how to resolve it. music_man (5482)
404904 2005-11-17 08:30:00 I believe that Windows will automatically create a System Restore point (not sure before or after installation) whenever it installs patches and softwares that are downloaded via Windows and Office Update. Perhaps you can turn back the time to the point of the installation of the updates?

Cheers :)
Renmoo (66)
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