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| Thread ID: 63851 | 2005-11-24 22:57:00 | Panasonic KX-P6100 Printer Driver Error | DerekE (9305) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 407360 | 2005-11-24 22:57:00 | My printer stopped printing and told me it couldn't read a file named C\WINDOWS\SYSTEM\SUMOMON.DLL I tried to reinstall the driver from the floppies, but part-way through the 1st of 2 disks the same error message appeared. The same happened when I tried to install the driver from the maker's website. Can any one help me? | DerekE (9305) | ||
| 407361 | 2005-11-24 23:02:00 | panasonic.com.au 69,277,220,283,209,280,204,281,282,207,210,208,211 ,202,505,630,218,279,217,216,206,213,272,214,274,2 66,221,203,205,215 google 15 seconds....... :-) |
drcspy (146) | ||
| 407362 | 2005-11-24 23:23:00 | Welcome to PressF1, Derek. It does seem to be a known problem; probably a consequence of the operating systems which have problems being made after the printer. Google is a wonderful resource ... just entering the name of the file giving problems: "sumomon.dll" brought up links with the fix, which seems to be : delete the printer icon, then the DLL file, either with a utility (as mentioned in this WMe specific (www.mec.co.nz/support/windowsme.htm) page) or with a DOS command before reinstalling the driver. drcspy: you know, and I know, how to find out these things. Derek didn't. So he asked here. ;) |
Graham L (2) | ||
| 407363 | 2005-11-25 23:41:00 | Thanks Graham - I'd searched using "Panasonic.... " and found the manufacturer's site - no mention there of the fix, hence my turning to PressF1 for help. Perhaps the other contributor should take something for his dyspepsia...? | DerekE (9305) | ||
| 407364 | 2005-11-26 01:53:00 | Graham: When I tried to fix the fault I followed the instructions and ran ..DELETE.EXE; there was no reference to deleting the icon. The icon's gone now (but I might have deleted it after trying to reinstall). I've done a search of .dll files, and have found several WINDOWS\SYSTEM\ files of interest, viz Sumodumy.dll, Sumomon.dll and Sumospin.dll (and possibly Panmap.dll). Should I delete these? Via System Tools>Sytem Information>Components>Network>Problem Devices I found this: KME KX-P6100 PRINTER This Device Has a Problem: Code=28 (0x1C) The drivers for this device are not installed correctly. To install the driver for this device, click the Driver tab, and then click Update Driver. Registry Key: HKEY_LOCAL_MACHINE\enum\LPTENUM\PANASONICKX-P6100FEEC\ACPI&*PNP0400&00000001 Alloc resources: None Forced resources: None Boot resources: None Filtered resources: None Basic resources: None Driver: Driver Not Installed Should I "click the Driver tab, and then click update driver" as suggested - if so, where do I find the tab? Should I edit the Registry to delete the file there? If so, I've forgotten the way there and am unsure of the procedure when I get there -- the last time I got involved in that area was about 4 years ago, and I'm no expert as you will have gathered.... Any help will be greatly appreciated - what's your poison? |
DerekE (9305) | ||
| 407365 | 2005-11-26 02:34:00 | Ummm . I just had a quick look at the page which was Windows ME related, so I am going by what that said . The problem seems to be that one DLL complained about, which stops the reinstall of the driver . I would delete only that one . The "Driver" tab would normally appear when you look at the "Properties" page for the printer . Go to the Printers page, and if the icon is in there, right-click on it, and select properties . If the icon has gone, you probably can't access its Properties page . ;) In that case, just Add a Printer, and go through the driver installation, using "Have Disk" and "Browse" if necessary . (I'd go for the newer driver, I think, rather than the one on floppies . ) |
Graham L (2) | ||
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