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Thread ID: 64145 2005-12-05 01:54:00 A windows error. Cannot find CTor.dll oxygen (6861) Press F1
Post ID Timestamp Content User
410291 2005-12-05 01:54:00 Hello. Ive been having a big clean up on my HDD lately, making room for all the xmas computer goodies. Anyway, Im trying to un-install an old game (Enter The Matrix), but I get a windows error message that says:

C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\070 1\Intel32\Ctor.dll

Cannot find specified module.

Ive looked through the game discs but I haven't had any luck, Ive tried opening the folder in run, but that doesnt seem to work either. Any pointers?

Edit: Ok, I had a look around and managed to track the file down, I copied it, and the other files in the directory, made the file pasted them in the folders they were supposed to be. Now I get this error:

img232.imageshack.us

Ive done all that it says, but no luck.
oxygen (6861)
410292 2005-12-05 02:05:00 You may have this (securityresponse.symantec.com)

Check your hdd for the files on the symantec site. And follow the info, from the symantec site.

It looks like Hotbar (adware/spyware), also uses ctor.dll.
Speedy Gonzales (78)
410293 2005-12-05 02:12:00 No, I dont think I do. I looked through the registry, and those two reg values I have to delete, are not in the registry. oxygen (6861)
410294 2005-12-05 02:23:00 Get this (www.merijn.org)

Unzip it into its own folder, run it and do a scan, and copy and paste the log here. We'll soon find out
Speedy Gonzales (78)
410295 2005-12-05 02:29:00 Log:

Logfile of HijackThis v1.99.1
Scan saved at 3:28:09 PM, on 5/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\MYHPPA~1\Pavilion\XPHAPBF3EN\plugin\bi n\pchbutton.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Adobe\Photoshop 7.0\Photoshop.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://nz9.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.blade2k.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://nz9.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://nz9.hpwis.com/
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: 222.153.247.182 l2authd.lineage2.com
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: TGTSoft Explorer Toolbar Changer - {C333CF63-767F-4831-94AC-E683D962C63C} - (no file)
O4 - HKLM\..\Run: [ avast! ] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\RunServices: [HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\ CurrentVersion\\Run] windowsupdate.exe
O4 - HKLM\..\RunServices: [Sp2 Personal Firewall] rzgagezkwfs.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\ CurrentVersion\\Run] windowsupdate.exe
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\MYHPPA~1\Pavilion\XPHAPBF3EN\plugin\bi n\pchbutton.exe
O4 - HKCU\..\Run: [Sp2 Personal Firewall] rzgagezkwfs.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: CachePal - {5F4A4622-8370-440e-88CC-CA2256D1A08A} - C:\WINDOWS\system32\cachepal.exe
O9 - Extra 'Tools' menuitem: CachePal - {5F4A4622-8370-440e-88CC-CA2256D1A08A} - C:\WINDOWS\system32\cachepal.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - go.microsoft.com
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - messenger.zone.msn.com
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - messenger.zone.msn.com
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - messenger.msn.com
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - www.symantec.com
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - www.symantec.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{5313181E-3DAB-4C9A-8F86-1D00D8E13A43}: NameServer = 203.96.152.4 203.96.152.12
O17 - HKLM\System\CS1\Services\Tcpip\..\{5313181E-3DAB-4C9A-8F86-1D00D8E13A43}: NameServer = 203.96.152.4 203.96.152.12
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: MsgPlusLoader.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
oxygen (6861)
410296 2005-12-05 02:50:00 This is a bad guy...kill him in HJT:

R3 - Default URLSearchHook is missing

R3 - Default URLSearchHook is missing

Entries should be fixed immediately and then run Crapcleaner (http://www.ccleaner.com/) to get the crumbs out.
SurferJoe46 (51)
410297 2005-12-05 02:50:00 Ok. Reboot into safe mode, turn system restore off for now. Then tick the following entries. Tick fix checked. Then reboot.

R3 - Default URLSearchHook is missing

F2 - REG:system.ini: UserInit=userinit.exe

O1 - Hosts: 222.153.247.182 l2authd.lineage2.com

O2 - BHO: TGTSoft Explorer Toolbar Changer - {C333CF63-767F-4831-94AC-E683D962C63C} - (no file)

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

This isnt nasty, but it acts like spyware.

O4 - HKLM\..\RunServices: [HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\ CurrentVersion\\Run] windowsupdate.exe

O4 - HKLM\..\RunServices: [Sp2 Personal Firewall] rzgagezkwfs.exe

O4 - HKCU\..\Run: [HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\ CurrentVersion\\Run] windowsupdate.exe

O4 - HKCU\..\Run: [Sp2 Personal Firewall] rzgagezkwfs.exe

O9 - Extra button: CachePal - {5F4A4622-8370-440e-88CC-CA2256D1A08A} - C:\WINDOWS\system32\cachepal.exe

O9 - Extra 'Tools' menuitem: CachePal - {5F4A4622-8370-440e-88CC-CA2256D1A08A} - C:\WINDOWS\system32\cachepal.exe

O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)

O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)

Do a search for rzgagezkwfs.exe in safe mode, if it appears, delete it.

Then post another log, after you've done the above.
Speedy Gonzales (78)
410298 2005-12-05 02:53:00 ctor.dll is also seems to be used by the installshield and is a legitimate file
which seems to relate to the original error you posted
www.processlist.com
you can download a new one here
www.dll-files.com
bartsdadhomer (80)
410299 2005-12-05 03:14:00 Ok. Done.

Logfile of HijackThis v1.99.1
Scan saved at 4:11:33 PM, on 5/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\MYHPPA~1\Pavilion\XPHAPBF3EN\plugin\bi n\pchbutton.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://nz9.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.blade2k.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://nz9.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://nz9.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost
O1 - Hosts: 222.153.247.182 l2authd.lineage2.com
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O4 - HKLM\..\Run: [ avast! ] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\RunServices: [HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\ CurrentVersion\\Run] windowsupdate.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\ CurrentVersion\\Run] windowsupdate.exe
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\MYHPPA~1\Pavilion\XPHAPBF3EN\plugin\bi n\pchbutton.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - go.microsoft.com
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - messenger.zone.msn.com
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - messenger.zone.msn.com
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - messenger.msn.com
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - www.symantec.com
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - www.symantec.com
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: MsgPlusLoader.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
oxygen (6861)
410300 2005-12-05 03:27:00 Tick these . Tick fix checked .

Boot into safe mode again, and turn system restore off if its still enabled .

Reboot . Then turn system restore on again .

O1 - Hosts: 222 . 153 . 247 . 182 l2authd . lineage2 . com

O4 - HKLM\ . . \RunServices: [HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\ CurrentVersion\\Run] windowsupdate . exe

O4 - HKCU\ . . \Run: [HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\ CurrentVersion\\Run] windowsupdate . exe
Speedy Gonzales (78)
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