Forum Home
Press F1
 
Thread ID: 138989 2015-02-21 03:22:00 DrayTek not connecting to Nownz on ADSL Neil McC (178) Press F1
Post ID Timestamp Content User
1394726 2015-02-21 03:22:00 Thought I'd better start a new thread,sorry Tony .

So far . . .
I've just moved to Now from Xnet and have had all sorts of fun . Had to take my DrayTek2710ne over to them today to sort out the settings . It worked great on Xnet,but won't connect through Now . After half an hour waiting they've loaned me a Netcomm Wireless HB604N, which I also had fun getting to run . Must have been on the phone for an hour all up today,but that's one reason I wanted to go local .
Any suggestions on what to get, Chill, if they can't get the DT running,please!

From Chilling Silence . . . . .

The 2710ne doesn't support VDSL2?

Edit: neither does the Netcomm modem so in presuming you should have started a new thread about an ADSL issue . Anyways for any router all you need for ADSL is:
Encapsulation to VC MUX
VCI / VPI to 0/100
Some ISPs take a username or password also

That's it :-)

From wainui . . . .

Just adding to that:
From Now's site re the settings:
Username: This is your NOW AccountID
Password: You don't need a specific password, just enter "now"
Connection Type: PPPoA
Encapsulation: VC-MUX
VPI: 0
VCI: 100
Often I find as well, that if you have an existing Modem/router and it was with another provider, simply changing the username /password wont work . So by resetting the modem/router back to defaults and entering the new details ( even though they are the same ) it works .

Thanks wainui,I tried that! Obviously Now are still having problems with it .

. . . from Chill
Sounds like the routers DHCP daemon is crashing, which is causing the loss of internet connectivity coz it's not clever enough to keep a state of IPs it's given out previously :P

Carrying on . . .
Every time I start up the pc it doesn't see the Netcomm and I have to unplug/replug in the cable from pc . Wireless works OK with the tablets and phones .
Tried different ports and a new cable . Is this likely to be a problem with my pc (Win7 pro) or the router?

Still don't know if they're going to get the DrayTek running .
Any suggestions, or should I buy a new router such as the NetComm NF4V router or the ZyXEL VMG8324 ?
No plans for fibre to be run here but maybe VDSL one day .

And is it better to get a "true firewall" router as opposed to a "basic firewall" router?
Thanks .
Neil McC (178)
1394727 2015-02-21 03:26:00 After reading a bit more I see that I need a modem/router, not just a router.Learning slowly! So the ZyXEL VMG8324 won't do.
Or am I wrong.
Neil McC (178)
1394728 2015-02-21 04:12:00 After reading a bit more I see that I need a modem/router, not just a router.Learning slowly! So the ZyXEL VMG8324 won't do.
Or am I wrong. The ZyXEL VMG8324 is a Modem/Router. So you shouldn't need to buy something else.

In the previous thread I suggested checking / upgrading the firmware.:2cents:

Just found an article from the UK, same model: www.kitz.co.uk Read the second paragraph --- Its a shot in the dark :confused: BUT the same "may" apply here in NZ as well. Absolutely NO IDEA if it would fix the problem or not, never used or installed a ZyXEL VMG8324

Note: sounds "interesting" in that link
** Note: the Save function doesn't work properly in Firefox or Safari. **
Try using Chrome. Actually had that happen a few weeks back with a Modem/router, FF wouldn't work, but did in IE.

The home page in kangaroo land : www.zyxel.com location is on the left, and from memory page 311 in the manual tells you how to upgrade it.:2cents: BUT first check to see what version is installed. may or may not help.
wainuitech (129)
1394729 2015-02-21 05:57:00 The Zyxel is fine for VDSL

Connection type needs to be PPPoE
VPI 0
VCI 100

VLAN needs to be set to 10
Safari (3993)
1394730 2015-02-21 08:20:00 Are you on ADSL2+ or VDSL2?

If it's ADSL2+, the DV2710ne is fine
If it's VDSL2, you'll need the DrayTek DV130
Chilling_Silence (9)
1394731 2015-02-21 08:53:00 I was wondering that as well

If it is VDSL the Zyxel works fine, it has a DSL port which is needed for VDSL as well as a WAN port and supports PPPoE which is also required for VDSL


Are you on ADSL2+ or VDSL2?

If it's ADSL2+, the DV2710ne is fine
If it's VDSL2, you'll need the DrayTek DV130
Safari (3993)
1394732 2015-02-21 18:45:00 Thanks guys.
To recap,I'm using a loan Netcomm while they try to get the Draytek working on Now.
Every-time I start the pc it doesn't see the Netcomm, I have to unplug/pug-in the cable from the router. Any suggestions why?
Neil McC (178)
1394733 2015-02-22 00:43:00 Please answer the above, are you on VDSL or ADSL. Alex B (15479)
1394734 2015-02-22 01:24:00 Every-time I start the pc it doesn't see the Netcomm, I have to unplug/pug-in the cable from the router. Any suggestions why? Doesn't matter what the modem is if the port is not working :)

One reason the connection can be doing what you describe is there's software damage someplace. In the past I have done the following and it has fixed this type of problem, other times it hasn't, so try at your own risk.

For starters make sure you have a fresh copy of the Ethernet drivers for your motherboard.
While its NOT connecting do the following: Check to see if its already expanded or any ? or ! marks by doing the following:

Right click Computer/ Properties/ Device manager/ Expand Network Adapters, right click the Ethernet port / Uninstall ( if you get asked to uninstall drivers click NO) work thorough and uninstall, then reboot. What is Meant to happen is the Network connection should automatically reinstall its self, some times it wont hence the reason for having drivers before hand.
wainuitech (129)
1394735 2015-02-22 19:11:00 Thanks wainui,
all I've got under Network Adapters is Realtek PCIe GBE Family Controller.
Same thing?
Neil McC (178)
1 2 3