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Thread ID: 138948	2015-02-14 04:36:00	Best Broadband Provider ???	AppleFan (17097)	Press F1

Post ID	Timestamp	Content	User
1394419	2015-02-20 01:38:00	Hmmm interesting. I voted for Vodafone for 2 reasons... 1) They've been my provider for the past decade, I switched to them because they offered me more data and a lower monthly price than the then Telecom plan I was on. 2) I have only had 1 major issue whilst being with them which after talking to the right people (admittedly after a bit of a run around) was resolved in a matter of days. I have gone through various products with them Sky, ADSL / ADSL2 and now currently on VDSL and bar the issue in 2) above I really haven't had anything to complain about. I find it curious that many people "Loathe" Vodafone... and don't get me wrong I have heard some shockers. I had the same conversation with a work colleague the other day and he recently moved from Vodafone to Telecom... the deal breaker for him was that Vodafone wanted to sign him up for another 12 month contract which seemed really odd seen as he was an existing customer??? It boggles my mind that so many other people have had issue with Vodafone, I honestly am yet to find someone who has had a reasonably good experience similar to mine.	chiefnz (545)
1394420	2015-02-20 06:10:00	We didn't have too bad an issue with Vodafone except them taking over a week to connect us when we moved to Christchurch and the problem of having to wait online when needing to speak to them. Snap offered us a better deal on fibre a year later and have been superlative ever since.	gary67 (56)
1394421	2015-02-20 06:49:00	Hmmm interesting. I voted for Vodafone for 2 reasons... 1) They've been my provider for the past decade, I switched to them because they offered me more data and a lower monthly price than the then Telecom plan I was on. 2) I have only had 1 major issue whilst being with them which after talking to the right people (admittedly after a bit of a run around) was resolved in a matter of days. It boggles my mind that so many other people have had issue with Vodafone, I honestly am yet to find someone who has had a reasonably good experience similar to mine. Count me then, been with them ever since the Cable first came available in the wgtn area, from memory it was paradise. Theres been the odd time if needing to call there may be a long wait, but generally I find if there are long wait times its because there's a problem and no need to hang on the phone. ALL ISP's at one time or another have problems. I call them every year close to the contract time ending and get a better one, last time THEY made a bo-bo and even admitted it after listening to the voice recording that they do for every call, ( even offered to send me a copy of the call if I wanted, but no need they admitted they stuffed up, and they said that was being recorded as well :) ) "legally" I could have forced the issue but not worth the hassle, so to compensate for the stuff up they upped a few features at no cost, gave me some discounts on the package deal, all lasting a year, so its been cheaper so far. As for service and speed on cable, its good for the cost, cheaper and faster than UFB. Places like Spark, when they come calling simply cant even get close to the same for the cost as our package. Remember once the guy from spark suggested a plan, he didn't like it when I asked why would I want to reduce the speed and drop unlimited data for the same price or higher ? :)	wainuitech (129)
1394422	2015-02-20 13:56:00	Yeah, Cable internet, the one thing they do that nobody else can. AFAIK it's an almost completely separate network from their DSL side (Ihug purchase of Vodafones from back in the day), which is why the Cable customers seem to have less issues vs DSL.	Chilling_Silence (9)
1394423	2015-02-20 19:49:00	Hey Wainui, I was with them when it was Saturn communications. Offering tv and telephone only	plod (107)
1394424	2015-02-20 21:06:00	Hey Wainui, I was with them when it was Saturn communications. Offering tv and telephone only THAT was them :) :thumbs: Couldn't remember the other name change last night. Can still remember the guys stringing up the cables in Wainui.	wainuitech (129)
1394425	2015-02-20 22:34:00	I have recently changed to Actrix. My last ISP had very good service and the VDSL2 speed got as high as 21Mbps at times, but the band width was narrow so things slowed down a lot. Actrix, at the moment, is slower, about 16Mbps but must have a bigger band width because it performs better. It doesn't matter who supplies the Broadband, they farm it out to others, so its pot luck if you get a good one or not.	mzee (3324)
1394426	2015-02-22 22:13:00	@Apple Fan You need to add Actrix. I have been with them for about 14 years. They often win best ISP	Digby (677)
1394427	2015-02-23 22:10:00	@mzee, that's actually not far from the truth. A lot of the time you'll sync (Your modems connection to the local exchange) at a faster speed, but ISP's have to oversubscribe their bandwidth to a certain degree. Some just have a worse contention ratio compared to others, so even though you're only syncing at 16mbps it's plausible you'll attain closer to that speed more regularly with a "better" ISP.	Chilling_Silence (9)
1394428	2015-02-24 06:45:00	Thats a bit of an open question, best Broadband ?? Best Speed ? Best Reliability? Best customer Service ? Best Price ? Unlimited --- No real "problems" but some providers have a fair use policy, so if you are continually download/uploading 100's of GB a month they may drop your speed or various other actions. Where it will be a help, is when and if people stream TV from various sites, either in NZ or USA from places like Netflix, then data usage wont be a problem. Cant vouch for any ALK providers, but Vodafone here is no problems with speed or reliability, and unlimited --- never had it throttled yet. I'm with Inspire and have been for 8 years now. They come out as the best for all of the above reasons (speed, reliability, service, price) every time in the "Consumer" surveys.	jupiter1 (2578)
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