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Thread ID: 65035 2006-01-05 06:35:00 Digital Camera not connecting to PC tdj (9546) Press F1
Post ID Timestamp Content User
418412 2006-01-05 06:35:00 Hi everyone,

Have Dell P4 machine, running XP Home Edition with SP2.

Have a Ricoh Caplio R1 digital camera and has run fine with PC for several months since purchase.

Have encountered issue connecting camera and receiving an error message under Control panel - device driver, Caplio R1 properties box and the error message is shown below

"Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)"

I have uninstalled the Caplio software several times, and run the Registery Mechanic that came with PC World recently to tidy up registery, however when PC rebooted, it detects the camera then comes up with a balloon in System Tray to effect this device does not seem to be working properly.

Camera takes phots fine, can place SD card in a card reader and place photos on PC, so issue seems to be drivers/screwed up registery.

Any help put there people would be much appreciated.

Thanks
Tony

I have 		tdj (9546)
418413 2006-01-05 08:13:00 Have you rebooted this computer since this error appeared??

To see if this fixes it. 		Speedy Gonzales (78)
418414 2006-01-05 21:09:00 Yes, have rebooted each time tdj (9546)
418415 2006-01-05 21:24:00 Try here, new firmware available and new software.
www.ricoh.com

Software supports WinXP and has the WIA driver for it, it says. 		Nomad (952)
418416 2006-01-05 21:45:00 there's always been problems with ricoh cameras - one of the worst around with drivers. in the end (about 10 clients) it was cheaper for them to use a card reader - $40 approx most places & it can read your friends cards as well - great for swapping. quarry (252)
418417 2006-01-06 01:58:00 Not your camera but maybe worth a try

www.computing.net 		FrankS (257)
418418 2006-01-06 09:29:00 Try here, new firmware available and new software.
www.ricoh.com

Software supports WinXP and has the WIA driver for it, it says.


Thanks for that, have checked and have latest software and firmware.

cheers 		tdj (9546)
418419 2006-01-06 09:31:00 there's always been problems with ricoh cameras - one of the worst around with drivers. in the end (about 10 clients) it was cheaper for them to use a card reader - $40 approx most places & it can read your friends cards as well - great for swapping.

Thanks, yes bought a card reader after buying camera when I relised that I could not edit photos and then save back to camera, which does not act as a mass storage device. 		tdj (9546)
418420 2006-01-06 09:34:00 Not your camera but maybe worth a try

www.computing.net

Thanks Frank,

this seems good, the link didn't show the answer given to the guys question, just his reposne, do you think he would have deleted software first or just booted in safe mode? 		tdj (9546)
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