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Thread ID: 65168	2006-01-10 02:19:00	Outlook - EmaiL Disappearing	vista (8617)	Press F1

Post ID	Timestamp	Content	User
419579	2006-01-10 02:19:00	My Emails in Outlook 2003 Inbox disappear after i have opened it and then go off to another folder. Cant find them in deleted items as well. I have exchange account. I cant remember but its something to do with "unopened items view"	vista (8617)
419580	2006-01-10 02:29:00	From www.slipstick.com THE CASE OF THE MISSING E-MAIL A common query often posed to Outlook and Exchange support groups is "My e-mail is disappearing." There are several causes for this phenomenon, from views or rules on the client, to an improperly configured Exchange account, or an anti-spam and content manager scanning and removing messages. When the user complains the mail disappears as soon as they’ve read it, it’s because they’re using a read-only view. The default Outlook setting for the preview or reading pane is Mark as read after 5 seconds and when the view refreshes the message is hidden. It's less of a problem with Outlook 2003 because the view isn't refreshed until you leave a folder and return or press F5. When an Exchange server user complains they see the message arrive in the Inbox and it immediately disappears, they have a *.pst configured as the default delivery location. With the *.pst set as the default delivery location, the messages are moved out of the mailbox and into the *.pst as they arrive in Outlook. Verify the profile is using the Exchange mailbox as the message store in Tools, E-mail accounts, View or change exist e-mail accounts, not a personal message store. (In Outlook 97/98/2000, look for account properties using the Tools, Services dialog.) If the delivery location is correct and they don't have a profile set up on another computer getting their e-mail, or aren't using an Exchange mailbox, check the rules in Tools, Rules Wizard. Disable all of the rules and re-enable them one at a time, verifying they work as expected. Both Exchange and POP3 accounts can have errant rules moving messages to another folder. While rules are less likely to cause a message to disappear right before your eyes, rules are responsible when a user sees or hears the new mail notification alert but discovers there isn't new mail in the Inbox.	Safari (3993)
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