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Thread ID: 65393 2006-01-16 20:06:00 Please Help (weird pc problem) adamp15 (9634) Press F1
Post ID Timestamp Content User
421740 2006-01-16 20:06:00 I just build this computer for a friend and it is having the weirdes problem that I can't figure out how to fix. The computer runs 100% correctly until I try to run some type of pc game. If I try to run a game such as Fear, it will work for a little bit (about 2-3 minutes) then completely freeze. I have to reboot. I tried a game that demands less hardware like Ages of Empires 3 and every time it gets to the main menu it freezes. It plays the opening intros fine and everything. Here's all the hardware I put in this thing:

Motherboard: ASUS A8N-E
CPU: AMD 64 3500+ Socket 939
Graphics Card: SAPPHIRE Radeon X1600PRO 512MB 256-bit GDDR2 PCI Express x16
RAM: 2GB Gigaram DDR

That is the only hardware that I would think would affect this probelm but if you need more such as the harddrive and burner, let me know and I will post it. My guess is that it's something to do with the graphics card but I cannot figure out exactly what it is. I called ATI and they had me download the newest Catalyst Control Center but it didn't help any. Please help with this problem, any suggestions will be appreciated.
adamp15 (9634)
421741 2006-01-16 20:53:00 Did you connect the power lead to the graphics card?
You have got the latest driver - not just the Control Centre?
pctek (84)
421742 2006-01-16 20:55:00 I can only make suggestions, as I am not much of a problem solver.

Have you checked your temperatures?
Does your card have a separate power plug that you need to connect?
Installed mobo drivers and such?

I found for my msi mobo, I had an old version of the bios which didn't correctly support my graphics card. Maybe you have some problem like that also?
mejobloggs (264)
421743 2006-01-16 21:12:00 May want to run dxdiag to see if it can find the problem.

Start...Run...Dxdiag
kingdragonfly (309)
421744 2006-01-16 21:31:00 I've hit this one.

RAM. Your machine can run fine until you fill up your RAM or tax your RAM and hit the bad memory address. In other words until you try running a game.

I had linux confim it for me last time but you can download memtest86 which is a very small download (about a floppy in size) and you boot from it to scan the RAM and tell you exactly.
apparition (3207)
421745 2006-01-16 21:37:00 I have checked CPU temperature and it is fine. My graphics card temp gauge doesn't work for some odd reason. The video card doesn't have any external power lead. Here's a link to pictures of my exact card:

www.newegg.com +GDDR2+PCI+Express+x16+Video+Card+-+Retail

The current driver is the most recent on ATI's website. The driver date is 12/11/05. All drivers are the most recent on motherboard. I've ran DxDiag and ran tests for everything that could be tested and they passed. I'm not sure if my BIOS is the most recent. How do I check my BIOS version? I know there are some updates on the ASUS site for the BIOS but I wasn't sure if mine was the newest or not.
adamp15 (9634)
421746 2006-01-16 21:58:00 Test your ram.

Dont do anything else untill this is done.

And what PSU are you running?
Metla (12)
421747 2006-01-17 00:23:00 I have checked my RAM configuration a few times to make sure it was in the right DIMM. I read the motherboard manual to double check and even pulled of the of two 1GB sticks out to further test it. still the same thing happens. is psu power supply unit? if so the only thing I know is that it's 400W. not sure what brand or anything. I can check once I get back to my apt if that is what you're asking for though. adamp15 (9634)
421748 2006-01-17 00:28:00 oh sorry about not replying to the memory test post, I must've read over it. I was thinking that could be something to do with it also. I'll run the tests on it when I get back to my apt. what can I do if it is the RAM? does it mean that I would just need to buy a different brand? or could I change some settings in the BIOS? I had a problem with RAM on my machine with this same kind of RAM. The problem on that machine was if I had two DDR400 sticks in, it was unstable. I was able to fix it just by underclocking it in the BIOS though and I was just wondering if there was something I could do if this is the problem.

Edit: Also, I was just looking at the program you referred to and was wondering exactly how it works? it says that it can't be ran in Windows or DOS so does this mean I would use it just like a boot disk and boot from the floppy that it makes?
adamp15 (9634)
421749 2006-01-17 01:18:00 I have checked CPU temperature and it is fine . My graphics card temp gauge doesn't work for some odd reason . The video card doesn't have any external power lead . Here's a link to pictures of my exact card:

. newegg . com/Product/Showimage . asp?Mode=&Type=&Image=14-102-653-02 . jpg%2C14-102-653-03 . jpg%2C14-102-653-04 . jpg%2C14-102-653-05 . jpg%2C14-102-653-06 . jpg&CurImage=14-102-653-02 . jpg&Description=SAPPHIRE+100145L+Radeon+X1600PRO+512MB" target="_blank">www . newegg . com +GDDR2+PCI+Express+x16+Video+Card+-+Retail

That shows the wrong end of the card . Its not an EXTERNAL connector - its internal . At the opposite end of the card should be a small 6 pin power connector similar to the 4 pin connector you see on motherboards .
You need to connect that to your power supply . If the power supply does not have a 6 pin power lead you will need to get an adapter for it .
pctek (84)
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