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Thread ID: 139120 2015-03-14 04:14:00 XtraMail IMAP vs POP3\Webmail inbox message count difference Agent_24 (57) Press F1
Post ID Timestamp Content User
1396325 2015-03-14 04:14:00 I want to clean up my inbox, but since Yahoo\XtraMail Webmail is awful for actual usage, I decided to do it through Windows Live Mail instead. I set up my XtraMail account with IMAP and everything seemed great.

Then I notice this discrepancy. In WLM, It tells me I have 83784 messages in my Inbox. In Yahoo! Webmail, it tells me I have 103791. As a test I set up a POP3 account which also shows 103791 when it starts downloading.


Sent and other folders all show up with the same number of emails in both Webmail and WLM with IMAP.


Does anyone else use XtraMail with IMAP and have this issue? Or does anyone know what might be causing this issue? Have I missed something?
Agent_24 (57)
1396326 2015-03-14 05:39:00 The only thing that comes to mind is if you have folders in Inbox / Web mail that are not in the PC, containing mails the mails in different folders may not be counted in IMAP. ( just a thought).

Other wise if you have 1000 Mails on the server ( IMAP leaves the messages on the server.) then it "should" show the same amount as they are meant to sync.
wainuitech (129)
1396327 2015-03-14 06:44:00 All the folders on Webmail do show up in WLM, and the total messages in other folders don't add up to the 'missing' amount from the Inbox anyway.

I know, it *should* - but it doesn't seem to want to.

Then again, it IS Yahoo..... :(
Agent_24 (57)
1396328 2015-03-14 07:06:00 Just found a interesting page on Sparks site -- Read under the IMAP Email Settings www.spark.co.nz Maybe its whats NOT written that says volumes ;) wainuitech (129)
1396329 2015-03-14 08:01:00 That's what I was thinking too. Agent_24 (57)
1396330 2015-03-15 22:01:00 Just found a interesting page on Sparks site -- Read under the IMAP Email Settings www.spark.co.nz Maybe its whats NOT written that says volumes ;)

Do Spark have a complete lack of faith in xtra's(yahoos) imap system ?
"If you wish to use IMAP settings, you may use the settings below. However, we recommend using webmail or the standard POP3 settings above. We are not able to provide any IMAP support beyond providing the basic settings."
1101 (13337)
1396331 2015-03-15 22:13:00 Do Spark have a complete lack of faith in xtra's(yahoos) imap system ?

Probably, and I wouldn't blame them.
Agent_24 (57)
1396332 2015-03-17 08:03:00 Two different protocols, so who is reporting it correctly?

I think I have to look at each protocol again, but I'm thinking its more a filter in place. A different one for each protocol so different views on what to filter, but none the less, still interesting that the numbers are different.

Guess you couldn't compare the messages to see what ones are missing from the lower amount?

Cheers,

KK
Kame (312)
1396333 2015-03-17 08:20:00 Two different protocols, so who is reporting it correctly?

I think I have to look at each protocol again, but I'm thinking its more a filter in place. A different one for each protocol so different views on what to filter, but none the less, still interesting that the numbers are different.

Guess you couldn't compare the messages to see what ones are missing from the lower amount?

Cheers,

KK

I've never used filters in Xtra Webmail, nor did I put any in place when I set up the IMAP account in Windows Live Mail.

I would of course compare them... but there's over one hundred thousand emails in my Inbox stretching back into the mists of time, which is why I was hoping to use IMAP and a proper email client to sort them out!
Agent_24 (57)
1396334 2015-03-17 09:16:00 Thunderbird with the "Remove Duplicates" extension should reduce the size of the problem a bit.
You can compare separate folders, and set which folder the "dupes" are removed from, leaving only the unique mails.
fred_fish (15241)
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