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| Thread ID: 65755 | 2006-01-29 20:23:00 | Signed up for a telecom line... | NZLcyclist (329) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 425263 | 2006-01-30 02:29:00 | Well, for your internet you could always get Woosh (slow and unreliable), or Telecom / Vodafone's Mobile Internet offering (slow and pay thru the nose per MB). I personally don't mind paying $40-ish dollars for 2-ish Mbps download; plus I get (gasp!!) FREE local calling. That's a reasonably good deal if you ask me. I know several people who spend $40+ per WEEK on cigarettes, and still moan about Telecom's line rental. Whingers. |
Antmannz (6583) | ||
| 425264 | 2006-01-30 02:43:00 | Which in practice means that if it's reliable and never causes problems, they'll take it as thier problem, but if it's dodgy enough to break, or you somehow break it, then it's your problem... Done properly why would it break? Progressive problems like corrosion causing breakdown of insulation more likely to happen. |
PaulD (232) | ||
| 425265 | 2006-01-30 03:00:00 | If you do your own additions the wiring maintenance contract covers them IF the work was done properly in the first place. Hint: A proper insertion tool does a much better job than the disposible ones. Code of practice here www.telepermit.co.nz Wiring Maintenance with Teleom only covers you from the exchange to the jackpoint inside your house. Any extension from this entry point is your responsibility. I was told the other day by their lines dept that they would only come and check my connection if I paid $89. My phone is working so it doesn't need checking. So you pay $40 a month for nothing. There's no longer a free line check. |
JJJJJ (528) | ||
| 425266 | 2006-01-30 03:23:00 | There's no longer a free line check. For a free check that gives you an idea of your incoming line's bandwidth, try the fax line test 0800 108 208. You need a fax of course, but it will show up any big problems. If it isn't good enough for faxing, the dial-up may not be too crash-hot either and I presume DSL could be affected as well. Cheers Billy 8-{) |
Billy T (70) | ||
| 425267 | 2006-01-30 03:31:00 | Thi line check is free if it shows a fault in the wires that Telecom is responsible for. :D If not, not. |
Graham L (2) | ||
| 425268 | 2006-01-30 04:07:00 | Done properly why would it break? I think thats part of my point . . . Progressive problems like corrosion causing breakdown of insulation more likely to happen . I'm sure it does happen but really . . How often? How much money would be collected for each fault that telecom would actually take responcibilty for? Seems to me it's kind of like lotto, except the "prize" is somewhat pathetic, and the odds are stacked far far more against one than the lotteries comision would dare put against the gullable kiwi . As JJJJJ says, most wiring is excempt from this insurance anyway . Here for example, the point of entry is 1mtr to the right, on the outside of the wall . The jackpoints are 1mtr to the left . After the jackpoint is a DSl inline filter, and an extension to the phone . So, if line maintanance was paid here, it would be insuring 2 mtrs of cable . . What a con that would be, particually if in the extreemly unlikely event that a fault were to be found here in the consumer owned wiring, and it's repair was charged for because the wires were originally pushed into the phone jack with a small screwdriver, and there's scars on the inside of the jack to prove it . I smell swindle . |
personthingy (1670) | ||
| 425269 | 2006-01-30 04:12:00 | Wiring Maintenance with Teleom only covers you from the exchange to the jackpoint inside your house. Any extension from this entry point is your responsibility. Absolutely wrong information. Section 5 of the Terms and Conditions covers this. www.telecom.co.nz |
PaulD (232) | ||
| 425270 | 2006-01-30 04:33:00 | Absolutely wrong information . Section 5 of the Terms and Conditions covers this . . telecom . co . nz/content/0,3900,204973-204061,00 . html" target="_blank">www . telecom . co . nz So telecom can opt of any responcibility if the contracter they send finds an old 3-wire jackpoint! Wow . . . JJJJJ did mislead us by suggesting that it covers "from the exchange to the jackpoint inside your house" clearly it often doesn't . Given that 3 wire jacks were once common, what's covered is only the newer wiring . . So what is actually covered? Seems to be anything that's 10 years oldish or less, that was done properly in the first place, but somehow manages to fall apart anyway . :confused: Hmmmm . . . . That smell is getting stronger . |
personthingy (1670) | ||
| 425271 | 2006-01-30 04:53:00 | JJJJ and Personthingy what crap you are talking . Telecom will cover you from the exchange to the external termination point (ETP) or the 1st jackpoint depending which is installed as part of your line rental . Their lines, their problem unless you cause damage to it, by installing a tree or a fence or whatever then you maybe charged for the cost of repairs . The wiring maintanence fee covers you for the wiring and jackpoints past either point . As mentioned above the wiring if installed by yourself or a friend etc must meet the Telecom standards to be eligable, if you fire a staple thru it installing it then it's your problem and you will be charged for the repair . The $81 diagnosis fee is charged if your equipment proves to be the cause of the problem eg fax machine, your warehouse ph, a cord caddy, double adapter, your computer modem or your alarm system, or sky decoder to name a few . The main problems to the house wiring are caused by poor installation, incorrectly wired, corroded or damaged jackpoints . Rodent damage is also a top contender as well as pets being allowed under the house and chewing on exposed wiring . i have encountered wet wiring and corroded jackpoints usually caused by poor ventilation and the use of gas heaters in houses, if it does this to your wiring, it's also doing it to your TV, stereo, furnishings etc . And yes if it's causing a fault the Telecom contractor will repair or replace it to correct the wiring problem . If you have no Wiring Maintanence Contract then you will be estimated/ quoted the cost of repair labour and materials . Ok so maybe it's a bit silly to be paying the WMC if you only have one jackpoint in your house but many do . |
EX-WESTY (221) | ||
| 425272 | 2006-01-30 05:08:00 | JJJJ and Personthingy what crap you are talking. Why thankyou... it must be the organic kai i've been eating :p Check the terms and stuff (www.telecom.co.nz) it says you pay if 3 wire jackpoints are found, or anything not considered standard...You Pay I still say that anyone who could understand the stuff discussed on this forum, could fix any home telecom wiring problem in less time than it would take to find a working phone, and get telecoms fault-desk to answer. |
personthingy (1670) | ||
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