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Thread ID: 138130 2014-10-08 23:58:00 New phone scam Tony (4941) PC World Chat
Post ID Timestamp Content User
1385946 2014-10-09 09:30:00 I found similar phone scams listed at Callercenter that included the scammer phone number. There were several phone numbers originating from different parts of the US. Can the authorities make an arrest based on the complaints? lucindafaust (17301)
1385947 2014-10-09 17:38:00 Not here in New Zealand they can't I doubt, well not unless the FBI ask our Prime Minister very nicely like they did last time. gary67 (56)
1385948 2014-10-09 20:45:00 Just had another call. This time I let it go on for a bit longer, until they asked me to key Windows key +R (which gets "run") at which point I hung up. Interesting, they actually rang back and asked me why I hung up! I then told them to go away using very short words.

It is obviously the same "Microsoft Windows Support" scam with a different skin.
Tony (4941)
1385949 2014-10-09 21:33:00 They get you to run event viewer, and everything in the logs is a very serious error that they can "fix"
:lol::tui:
Renegade (16270)
1385950 2014-10-09 22:38:00 I have been working from home recently (the save on the commute and cappuccinos is amazing!) and have had a number of land line calls during the day where when I answer there is nothing until about 15 seconds into the call, then an automated female voice that says "Goodbye". No idea what that's about!

The way these automated dialers work is they'll try a number, once the destination answers, it will then ring the 'desk phone' of the user in the call center (Or it may ring a number of desk phones in a hunt group / queue style) but it won't play you that ringing, you'll just hear dead-air.

Once somebody answers, you get them saying "Hi how are you today?", because they know that you'll have been there and already answered the phone saying "Hi this is Bob".

Now when the call rings and rings for X seconds, depending on the setup, it'll end up hanging up on you (the person who's been called) because there's nobody in the call center who's answered the call. This happens if somebody has left their desk for example to go to the loo and hasn't changed their presence so they're marked as offline and can't take calls.

That's why you get the "Goodbye".
Chilling_Silence (9)
1385951 2014-10-09 23:07:00 I always keep them on the phone for a long as possible, thanking them regularly for their help and always asking them to help me get my internet banking sorted out when they look like losing interest. :devil B.M. (505)
1385952 2014-10-10 04:18:00 I get quite a few of those as well - I'd love to know what it is.

Likewise, though the voice does sound very pleasant.

I wonder if it is an automated dialler waiting for some other non-human response?

Cheers

Billy 8-{)
Billy T (70)
1385953 2014-10-10 05:39:00 Likewise, though the voice does sound very pleasant.

I wonder if it is an automated dialler waiting for some other non-human response?

Cheers

Billy 8-{)

Maybe I'll do my best impression of a fax machine 'handshake' next time and see what eventuates.... :D
johcar (6283)
1385954 2014-10-12 22:29:00 Chill, you seem to have a very intimate knowledge of how the scammers systems work, you don't happen to be living in India do you? :p FoxyMX (5)
1385955 2014-10-12 22:37:00 I'm very tempted to drop the landline completely - wrong numbers, donation soliciting calls, insulation sales calls, heat pump sales calls, solar energy sales calls and these types of calls would be a thing of the past...

We hardly ever call out on the landline - too many free cellphone minutes. The only reason we still keep it is for family to call us, but that's getting less of an issue too..

That us exactly our predicament as well. When my Dad eventually goes we will probably drop the land line. Almost everyone else we keep in contact with use mobile phones and those that don't can email us. :p
FoxyMX (5)
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