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Thread ID: 139208 2015-03-27 22:24:00 Product Key Poppa John (284) Press F1
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1397426 2015-03-27 22:24:00 Hi All.
Asus laptop. W8

Comp has had to have W8 re installed. Now I want to go to W8.1. I need the product key, where will I find it please. PJ
Poppa John (284)
1397427 2015-03-27 22:51:00 Have you looked on the back of the laptop Driftwood (5551)
1397428 2015-03-27 23:05:00 Have you looked on the back of the laptop



Yes but no sticker other than the ASUS one with the comp product code. PJ
Poppa John (284)
1397429 2015-03-27 23:07:00 Windows 8 stores the product key in the BIOS; you shouldn't need it for a reinstall.

But I'm not sure if the same applies for a PC that came with Windows 8, but is installing 8.1...
pcuser42 (130)
1397430 2015-03-27 23:33:00 Windows 8 stores the product key in the BIOS; you shouldn't need it for a reinstall.

But I'm not sure if the same applies for a PC that came with Windows 8, but is installing 8.1... Yep it does, exactly as you described :)

On the "odd" occasion the product key sticker is in the battery Compartment, remove the battery and if its there you'll see it.

If a person tries to install W8 or 8.1 and its a different version in the Chipset/BIOS to what the product key is for then it will prompt for a key.

Eg: If the original Laptop came with W8 Standard, but W8 pro is installed it will prompt for a pro Key. If Standard is installed it will automatically install no prompts.
wainuitech (129)
1397431 2015-03-28 04:16:00 Windows 8 stores the product key in the BIOS; you shouldn't need it for a reinstall.

But I'm not sure if the same applies for a PC that came with Windows 8, but is installing 8.1...

So...lets assume that the key IS in the bios. I tried to instal W8.1 via WiFi & it would not complete. Same using hard connectionn to modem. Still no go
What next please. PJ
Poppa John (284)
1397432 2015-03-28 05:10:00 So...lets assume that the key IS in the bios. I tried to instal W8.1 via WiFi & it would not complete. Same using hard connectionn to modem. Still no go
What next please. PJ If ifs prompting for a product key then that's usually cased by wrong version.

If the original Install was W8.0 then you need to install that, then upgrade to W8.1 Via the windows store.
Note:There should be a recovery partition unless its a new HDD or the whole drive has been wiped.

The other way that works most of the time, but not always -- Is to download the actual Media Creations upgrade tool windows.microsoft.com ( the Purple button) run it, select the options, Language, CORRECT Version for your original inbuilt Product Key and either X86 or X64, If you want to use a DVD -use the ISO option to download, let it download the install ISO ( roughly 3.5GB), When it finishes, click on Open DVD burner, make sure theres a Blank DVD in the DVD Burner, click Burn - All done, boot from the DVD and install.
If you want to use a USB drive to install Select USB.
wainuitech (129)
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