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Thread ID: 149987 2021-07-29 00:58:00 Email client alternatives chiefnz (545) Press F1
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1478970 2021-07-29 00:58:00 I have been using Outlook for a number of years and I've not really had an issue with it... though even now as I'm typing this it does work BUT I suspect the issue I'm about to describe is more a Microsoft problem than it is an Outlook problem.

So the low down....

For some of the emails I receive the images are not displayed... I get the placeholder with the little red cross and the text saying "this image cannot be displayed check that the file exists in the location specified etc"

Just to narrow things down...I have tried all of the following, which basically constitutes the most common things tha thave fixed the same issue for others but not for all people who have experienced the issue. Also for the most part in all the threads Ihave seen a lot of people have posted back saying that after some time, the issue just went away and a few weeks late they post again saying the issue has returned... the only commonaltiy being the installation of Windows Updates.....


Yes the Downloard images is enabled in the Trust Centre
The same issue happens with ESET Smart Security Premium enabled or disabled
If I use Thunderbird (and leave ESET enabled)I have no issues at all (so for sure it's not an ESET issue)
Have moved the Temporary Internet Files folder to a new location within "Documents" folder and increased the size of Temp Internet files to 500MB
Reviewed a number of Registry/Group Policy suggestions none of which worked or the regkey doesn't exist which aligns with advice provided.
Disabled the "Don't store encrypted files on local disk" in Internet Options


From what I can tell, the images affected appear to be "for the most part" images which reside on a CDN in some shape or form... as an example I receives emails from a local PC retailer and they appear to be using some kind of coud solution for their wedsite content which is served via a CDN of some kind. Whitelisting the senders address/domain does not solve the image issue because the images are hosted on a different domain but there is no option to "trust" this domain in Outlook and even if I add this CDN to ESET, there is no effect.

So the reason I would like to keep using Outlook is because of the archive to PST function... Thunderbird doesn't appear to have a similar function if it did, that's what I'd be using...

If anyone can help with answering the following that woudl be great;


Does Thunderbird support or have a "PST" archive solution
Are there any other email clients which support a "PST" like archive function?
chiefnz (545)
1478971 2021-07-29 01:24:00 Just had a look at EMClient -- It does have a Archive Function either manually or Automatic.

www.emclient.com c,stored%20on%20your%20local%20drive.
wainuitech (129)
1478972 2021-07-29 02:13:00 Keep in mind, when you move to another email client, you are going to be pretty much stuck with it if you want to access old emails or those archive emails sometime in the future

I now have different 3 old emails clients I have to keep to acces old emails, as the import function just wasnt usabale (or not supported)
1101 (13337)
1478973 2021-07-29 02:19:00 ""this image cannot be displayed check that the file exists in the location specified etc"

Probably a Outlook security setting
ie , its a good thing for Outlook to do that .

A possible 'fix' for that . The real fix is for the sender to format the emails better .
docs.microsoft.com

I wouldnt go to Tbird, emclient is better (just 1 opinion)
1101 (13337)
1478974 2021-07-29 02:36:00 The same issue happens with ESET Smart Security Premium enabled or disabled
If I use Thunderbird (and leave ESET enabled)I have no issues at all (so for sure it's not an ESET issue)
Does Thunderbird support or have a "PST" archive solution
]

There you go then.

I've used Thunderbird for years and years, on Windows and Linux.
Mozbackup is handy almost one click backup tool for Windows people. Not available for Linux so I just copy my TB profile to backup. (You can do the same in Windows)

Although the latest versions do have a inbuilt backup contacts and the like now.
piroska (17583)
1478975 2021-07-29 08:00:00 Another one for EM client it just works gary67 (56)
1478976 2021-07-30 02:47:00 I abandoned email clients in favour of webmail years ago and find it much easier all around. I hardly ever clean out my inbox either and space has not been an issue. dugimodo (138)
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