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Thread ID: 149941 2021-07-05 04:38:00 Xtra mail bk T (215) Press F1
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1478444 2021-07-05 04:38:00 Xtra mail is asking for this:

10983

Remember, many years ago it also asked for this (or similar) annoying pop up. Can't remember how it was resolved.

Any one of you guys here having similar pop up? This is the 3rd time it pops up today.

I clicked Cancel to clear the pop up.

Is there anything wrong with my email? I am using Outlook 2013 for my email.
bk T (215)
1478445 2021-07-05 05:59:00 Xtra mail is asking for this:

10983

Remember, many years ago it also asked for this (or similar) annoying pop up. Can't remember how it was resolved.

Any one of you guys here having similar pop up? This is the 3rd time it pops up today.

I clicked Cancel to clear the pop up.

Is there anything wrong with my email? I am using Outlook 2013 for my email. It's Possible Outlook is to old -- Xtra change their Security settings and often it makes older email clients useless. Even had spark once say the latest Outlook in Office 365 was to outdated - Please update to a newer version -- Errrrr waaaaaa !!

Seen it happen countless times, people use an old program like Windows Live mail (2012) or similar aged Outlook, suddenly without warning they get the same message as posted - try the web based and it logs in fine, try a newer program like EMClient (example) - Exact same user Name / Password - Works fine.

Check the Settings - being POP may also be a problem due to security www.spark.co.nz
wainuitech (129)
1478446 2021-07-05 21:46:00 Xtra has been marked as spam on a few mail servers at work. Reminds me of the old paradise.net fiasco the_bogan (9949)
1478447 2021-07-05 22:19:00 Is the issue in Outlook ?
Outlook has known bugs where it keeps prompting for passwords
Seen that many times, not just with xtra

So , it could be a bug in their email client .
The other thing that used to SOMETIMES fix xtra password issues, is to login to xtra webmail on that PC (just once )

Also, try using the full email adress as the user name
Change the settings for the email a/c in that email app (ssl, ports etc)
1101 (13337)
1478448 2021-07-06 00:11:00 Seems its not just Extra --- just went to open the email on a workshop PC as I have a million times so to speak and Google jumps up saying the Application is insecure and to old - errrrr get Real, its the latest office 365. Yet the other gmail account is fine (two accounts use Gmail same Application) :badpc: wainuitech (129)
1478449 2021-07-06 11:10:00 They may have fixed the problem. No more pop ups today, the whole day. bk T (215)
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