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| Thread ID: 66380 | 2006-02-20 20:48:00 | Norton's 4 hour update insistence | effie c (6856) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 432461 | 2006-02-20 20:48:00 | Hi further to my post query re Norton's automaticaly reverting to a 4 hour update cycle, and Godfather and Finn stating their apparently correct interpretations, I see it is time I changed antivirus severs- after 6 years at that, and me being very reluctant to do so. It does appear that the 4 hour cycle after the so called first 5 minute one leaves one with the need to be online for that 4 hours because when one switches off after say 1 hour, the cycle starts again, meaning that as happens to me after 10 days I get a warning I have not updated etc and have to do it manually, as Finn does, or, not be protected. These days I am not online for that long a period at one time- too expensive if nothing else--or if I total 4 hours a day - I still do not get the 4 hour update cycle. I have tried to find an e mail address or site that can convey my displeasure to Symantec,before I drop out but there is none that I can see. Again I would rather stay with Norton's, as after 6 years I have had little trouble, so a verbal confrontation could happen with less nonsensical results. Can somebody supply that please? :angry effie c |
effie c (6856) | ||
| 432462 | 2006-02-21 01:11:00 | effie c You can disable liveupdate so that it is not checking all the time. However, if you do I would suggest you click on liveupdate each morning or when you turn your computer on and check manually. Usually the definitions come out on a Thursday (our time). Oxie (Lyn) |
Oxie (1318) | ||
| 432463 | 2006-02-21 01:30:00 | Symantic only update weekly as far as I know, so you only have to manually check weekly | SolMiester (139) | ||
| 432464 | 2006-02-21 01:40:00 | Hi, Oxie,- that is precisely my grouch- unless I am online for 4 hours staight -NO update will come in - I would be quite happy if I was plagued by too many updates- but, as quoted, these days I do not spend 4 hours at one time online, therefore miss out complely until warned that no update has been installed for 10 days-I do come online several times a day but still get no updtaes thanks to their peculiar 4 hour gap period. All I need is a local ( not Malaysia) contact- email address to start a dialogue to sort this out- private users would also raely be online 4 hours at a time- unless one had broadband. And Solemeister- even your idea of weekly, cannot happen if I am not online for 4 straight hours at a time---in fact it was not too many years ago that I got 2 or 3 updates in one day- --they are long gone-what! in progress? yeah right !!! effie c |
effie c (6856) | ||
| 432465 | 2006-02-21 06:10:00 | effie c I am sorry but now I am confused. Are you saying if you click on LiveUpdate and run it nothing will download at least once a week? I can click on LiveUpdate at any time and it will check for updates. As I said previously updates usually appear just once a week on a Thursday - unless there is a particularly bad new virus out. Oxie (Lyn) |
Oxie (1318) | ||
| 432466 | 2006-02-21 06:57:00 | You do have another option get rid of norton's and get a free anti-virus like AVG norton is crap most people here will agree :D | Overdrive_5000 (4950) | ||
| 432467 | 2006-02-21 07:01:00 | Hi Oxie, Looks like I am too verbose :D I want the auto update of Symantec to do what it is asked of- ie updating automatically and every hour as set up by me in "tasks"-no 4 hour gaps,starting from log on, but to update every hour if so needed. I go on line about 3 times a day and according to Symantec that 4 hours they mandatorily reset,in "tasks",will again restart afresh- but as my usuage of online only takes say 1 hour ( three times a day) I do NOT get the auto update time to work, at a 4 hour setting---end result, I get a warning that no update has been installed since sic, 10 days ago Untill fairly recently an auto update has even shown up ( in the flag-popup bottom right tool bar) up to 3 times each day- and no alteration of my task settings was needed.Not so, now a days. Now the system setting, reverts, and I, as does Finn etc, requires me to manually go to the site and updating say 2 times a week-negating the "auto update setting I put in. It is not a matter of life and death certainly, but what I set is what I want. effie c |
effie c (6856) | ||
| 432468 | 2006-02-21 07:53:00 | Hi effie, I do not think you will get what you want and have paid for regarding the 4 hour cycle. Nor will you get any response from Symantec. I recently emailed them twice with a query and they did not reply. Even the antivirus in Norton Internet Security 2006 only checks 4 hourly at the times stated in the Scheduled Tasks folder. It does not do an initial check each time you go on-line. The reason I have stayed with Norton is that Paradise is offering a good price for NIS, which includes Antivirus and Firewall. With Norton, 'automatic' does not mean that! Cheers, Finn. |
Finn (2140) | ||
| 432469 | 2006-02-21 08:07:00 | I have been a pc user for ten years now and the whole time i have had nortons and not once have i ever had a problem with it, ok so theirs free virus checkers out their but why rely on cheaper ones when you can rely on nortons without any trouble at all as long as my virus definitions and all my spyware is up to date then my pc runs smoothly. | technophobia (8565) | ||
| 432470 | 2006-02-21 09:41:00 | NOD32 (http://www . nod32 . co . nz/) NOD will check whenever you want it to . New defs come daily, sometimes twice daily, or more*, but they are generally small and no hassle if you only hop online once a day or once a week . *i . e . as required when new malware is uncovered, not to some predefined schedule which the malware does not adhere to . My personal opinion of Nortons is that it is a pile of fetid dung . I also have an aversion to using security suits, as some malware out there, will attempt to disable AV and firewall apps and having all in the one basket increases the risk of all going down together (especially if it's one of the more common brands) . |
Murray P (44) | ||
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