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Thread ID: 66627 2006-03-02 03:11:00 C1 shopping mall auckland Krad (7878) Press F1
Post ID Timestamp Content User
434948 2006-03-02 03:11:00 What experience have members had with C! Shopping Mall? I want to purchase items on line and would like to know how good (or bad) they are. Krad (7878)
434949 2006-03-02 20:55:00 I have bought from them several times and have found their service to be efficient and quick.

I have not had to return anything to them so can't comment on their after sales service.

Hope this helps.
Tukapa (62)
434950 2006-03-02 21:29:00 I've bought from them about three times, and met the owners in person (they live and work near me). I recommend them, but have to add that I haven't had any warranty issues, so my experience is limited. Greg (193)
434951 2006-03-03 00:29:00 My experiences are like the other responders. They take visa (handy), are very quick at dispatching, emails keep you well informed and their prices are good (some things VERY good). I would certainly deal with them again. linw (53)
434952 2006-03-03 08:05:00 I bought my 200GB sata drive off them, and I found them easy and friendly to deal with. (can't comment on returns either, though)

I would certainly buy from them again.

They also seem to have a very large range of computer parts
Agent_24 (57)
434953 2006-03-04 02:37:00 I've also bought from them. Quick service, but like the others, haven't had to return anything so don't know about that side of things.
But maybe as no one seems to have had to return things it shows they sell good quality stuff to start with?
PC Wise are also very good in my experience.
Grimy (3041)
434954 2006-03-04 03:13:00 or maybe if you have a complaint or return they send a hitman out... :eek: Agent_24 (57)
434955 2006-03-04 03:34:00 or maybe if you have a complaint or return they send a hitman out... :eek:LOL

But I think what's important too is how they package stuff. I've always picked up my own goods from them, but from what others have said it's evident that they do take care.
Greg (193)
434956 2006-07-01 00:35:00 Bought an item from them which was delivered quickly and worked fine for a week. After that it developed problems (still worked but poorly). I requested a RMA number from them (you cannot just return broken items to C1 Shopping Mall, you have to inform them of your intention, explain the problem and wait for them to assign you a RMA number), they provided one a day later, and I sent back the item with Courier Post. According to the Courier Post, they have delivered the returned item the next day. It's a week later and I still haven't heard back from C1 Shopping Mall, not even to confirm that they have received the item. gabba (9894)
434957 2006-07-01 01:35:00 It's a week later and I still haven't heard back from C1 Shopping Mall, not even to confirm that they have received the item.

I went through this issue with a harddrive which failed 11 months after purchase.
I followed the instructions down to the letter but had absolutly no correspondence from them. I sent increasingly stroppy emails to them including a final one to the company owner (found via whois and the companies register). Never heard back from them at all however 7 weeks later a replacement arrived.
Now I have no idea if I only got a replacement through nagging, or it would have come anyway.
BIFF (1)
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