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Thread ID: 66761 2006-03-06 20:54:00 How to backup In/Out emails?! stuffed (1469) Press F1
Post ID Timestamp Content User
435995 2006-03-06 20:54:00 Now I know this should be simple – but how do you back up In and Out emails from Outlook 2000 to another folder/drive?
Many thanks
stuffed (1469)
435996 2006-03-06 20:56:00 Backup the .pst files. godfather (25)
435997 2006-03-06 21:24:00 Thanks but had tried that and got:
"Cannot copy outlook: the process cannot access the file because another process has locked a portion of the file" -
and yes Outlook is closed
stuffed (1469)
435998 2006-03-06 21:41:00 Open Norton Antivirus
Click Disable Auto-Protect
Try that, remember to turn Auto-protect back on.

Failing that start up in safe mode and try to back up the .pst files
Safari (3993)
435999 2006-03-06 22:05:00 Thanks but had tried that and got:
"Cannot copy outlook: the process cannot access the file because another process has locked a portion of the file" -
and yes Outlook is closed
I back mine up about weekly to another computer by using SmartSync Pro. To achieve the sync you have to ensure that you have exited Outlook on both computers. I am puzzled why this is not a happening thing for you if you have closed Outlook - I have never had to do anything to my anti virus email checker (I use System Suite; maybe this is another one of Norton's 'take over the world' foibles?).

Agree with Safari that start up in safe mode should work, but that is a bit cumbersome, and I hope you can avoid it by his other method.
John H (8)
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