Forum Home
Press F1
 
Thread ID: 66928 2006-03-11 21:34:00 Need Help wth CuteFTP bubbybrat (8594) Press F1
Post ID Timestamp Content User
437462 2006-03-11 21:34:00 Everytime I try and connect to a server using cuteftp it times out and gives me this message:

STATUS:> Getting listing ""...
STATUS:> Resolving host name ftp.databloc.co.nz...
STATUS:> Host name ftp.databloc.co.nz resolved: ip = 206.225.83.167.
STATUS:> Connecting to FTP server ftp.databloc.co.nz:21 (ip = 206.225.83.167)...
ERROR:> The connection failed due to an error or timeout.
1) Verify that the destination IP address is correct.
2) Increase the connection timeout threshold under Global Settings | Connection.
3) Switch to the opposite data connection type (PASV or PORT) under Site Settings | Type tab.
4) Verify that the problem is not local by trying to connect to an alternate server.
5) If a server name was used, verify it resolves to the correct address.
6) If using a local server table for server name resolution, check to see that it doesn't resolve to an obsolete address.
7) Try pinging the address.
8) If you are using a router, verify the router is up and running (check by pinging it and then ping an address outside of the router).
9) Do a traceroute to the destination to verify all routers along the connection path are operational.
10) Verify that your subnet mask is setup properly.
11) Verify that your local software or hardware firewall is not blocking outbound connections originating from CuteFTP.
12) Verify that your anti-virus software is not at fault (try disabling it).


Now the thing is I've set it up exacty...EXACTLY as I have on the desk top pc and that one will connect to it just no on my laptop.

any suggestns would be appreciated.
bubbybrat (8594)
437463 2006-03-11 22:02:00 are you running a firewall if so check those settings as well
are you able to ping that ip
enter that ip into the address bar of your browser ie http:\\206.225.83.167
there are some error messages on the the return page that may explain it, mainly these ones


1) hosting for this domain is not configured
or
2) there's no such domain registered in Plesk
beama (111)
437464 2006-03-11 22:41:00 pinging any ip address or the server returns a ping time, so it does exist...I just can't get cuteftp to connect to them bubbybrat (8594)
437465 2006-03-11 22:48:00 just had a friend pop in.....worm prtection in norton anti virus 2005 sucks ass bubbybrat (8594)
437466 2006-03-12 01:58:00 The problem might be in this status line:
STATUS:> Getting listing "" . . . That looks as if the request going to the server is empty . If CuteFTP gets all clever and sends a big "URL/user/password/request" string all in one go, and any part of it is wrong, you'll get an error . If the error stops you logging in to the FTP server, nothing's all you'll get . :groan:

The actual error code from the server would be handy . :cool:

It looks as if you are reaching the server, anyway . Can you make CuteFTP be more verbose, or produce a proper log file?
Graham L (2)
1