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| Thread ID: 138286 | 2014-11-04 04:14:00 | iHug PW changed! | stuffed (1469) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 1387607 | 2014-11-04 04:14:00 | Anyone having trouble with iHug/Vodafone email. Coming up on her iPad "incorrect password". My wife and I share an account - mine is fine but after 30 minutes got through to tech support and they said they had started getting a lot of spam from her email address and their system changed automatically and her iPad has a virus and to ring Apple! She has not used a PC for 3 years. iThingies do not get viruses. Anyone any ideas?! Thanks |
stuffed (1469) | ||
| 1387608 | 2014-11-04 04:20:00 | You only mentioned what your SWMBO is using -- What about you ? Just because she is getting hit with spam, doesn't mean its an infection, she may have used her email address to sign up/into something, that gets sold on spammers and away it goes. |
wainuitech (129) | ||
| 1387609 | 2014-11-04 05:34:00 | Actually Itoys do get viruses, granted not many but they do exist | gary67 (56) | ||
| 1387610 | 2014-11-04 10:55:00 | No issues at my end :) | Zippity (58) | ||
| 1387611 | 2014-11-04 18:32:00 | Coming up on her iPad "incorrect password". tech support said they had started getting a lot of spam from her email address and their system changed automatically and her iPad has a virus and to ring Apple! Ithingies get iviruses actually. But how about just getting them to reset the password as first fix? |
pctek (84) | ||
| 1387612 | 2014-11-04 19:17:00 | My wife and I share an account - mine is fine but after 30 minutes got through to tech support and they said they had started getting a lot of spam from her email address and their system changed automatically and her iPad has a virus and to ring Apple! She has not used a PC for 3 years. iThingies do not get viruses. 1 - If you're sharing a mail account, a password change would affect both of you. Can you log in via webmail successfully? 2 - iThings certainly can get a variety of malware. |
inphinity (7274) | ||
| 1387613 | 2014-11-04 19:24:00 | I think that is what they have done and is the reason the login failed. What probably happened it that the password had been compromised by spammers and they were sending out spam with her email account through the iHug servers and iHug changed it to stop it. Passwords can be obtained by various means but not usually due to an issue on the computer. ISPs have to very pro-active when customers email passwords have been compromised as it results in their mail servers being black listed and results in problems for all customers. Ithingies get iviruses actually. But how about just getting them to reset the password as first fix? |
Safari (3993) | ||
| 1387614 | 2014-11-04 21:09:00 | Ok you guys and thanks for your input. After several text messages telling me to download AVG Antivirus to her iPad they conceded "not everyone can download it" and they then eventually reset the PW! Whew what a act and a wasted 3-4 hours. My iPad and email is just fine - same account. |
stuffed (1469) | ||
| 1387615 | 2014-11-04 22:34:00 | telling me to download AVG Antivirus to her iPad Thought they wanted you to stop spam and malware ?? AVG is useless :yuck: This week alone had 3 jobs where the persons have had AVG , one was even a paid version, and their computers had so many malware infections they may as well have had nothing, in all cases the malware had either disabled or destroyed AVG. Even after running antimalware programs and showing them what had gotten through, the paid one still insisted it was OK -Doesn't worry me his $$ :groan: |
wainuitech (129) | ||
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