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Thread ID: 139319 2015-04-14 00:20:00 Two network access point problem Tony (4941) Press F1
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1398492 2015-04-14 05:33:00 Hey, I appreciate your help. :thumbs: As I said earlier, it does seem to run OK from the "Office" connection, so if necessary I'll fall back to that. We made a mistake when we built the house - ethernet everywhere, except just by the TV connection and power point. D'oh! Nowhere to go under the floor alas.

I'd been running the wired connection through the Lounge router. I tried bypassing that and going straight into the wall, and the TV detected it and asked if we should set up a connection. I did and it connected. It didn't do that when I went via the router.

I'm strongly of the opinion that it is a problem with the TV. I might look around and see if there are any firmware updates that I haven't applied.
Tony (4941)
1398493 2015-04-14 21:16:00 The TV says it is up to date when I try to do a firmware update, so no joy there. Tony (4941)
1398494 2015-04-16 22:38:00 I'm probably speaking too soon and it will all fail on me again, but as we speak I have connected the TV wirelessly through each of the routers.

I'd connected OK via ethernet through the "bad" router, so I knew it basically did work.

I did all the wrong things from an investigative point of view and changed several things, but it looks like it was either a security issue or a bandwidth issue. I got the consoles for the two routers up side by side and looked at the differences. The "good" router had 20mhz and the "bad" one 40mhz, so I changed it to 20mhz. On the security panel the encryption was AES on the good router and TKIP+AES on the bad one, so I change that to just AES. Lo and behold, the "bad" router connected OK!
Tony (4941)
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