Forum Home
Press F1
 
Thread ID: 67098 2006-03-16 23:00:00 Bounced Email Lurking (218) Press F1
Post ID Timestamp Content User
438766 2006-03-16 23:00:00 Attention: bounced message notification of maximum message size!


Over the last 3 days I have received the above notification from Xtra, alltogether some 40-50 Attention notices.

They can't tell me who it's from, but they have sent the email back to the sender, stating it was toooooo large.

They said they were looking at notification details for the recipient in the near future!!!!!!!!. Like Broadband no doubt.

Not getting any other emails because of this either.

Yes I know you have all said, change my ISP and I am starting to think along the same lines.

Any ideas appreciated.

Lurking
Lurking (218)
438767 2006-03-16 23:11:00 It always annoys me that they do not tell the recipient who the oversize email was from, just a generic message that someone tried to send a message that was too large.

As an interesting aside, I have a copy of all incoming emails forwarded (by a rule in the Xtra settings on the webmail page) to a Gmail account.

Even though the email that was "too large" gets rejected by Xtra, it often still gets sent on by them to Gmail quite happily.

This has been very useful what the atachment is urgently needed.
godfather (25)
438768 2006-03-16 23:16:00 If it's too large it's over 10M. 40 or 50 attempts to deliver this seems moronic. Could the ISP arrange for it to be accepted and deleted? PaulD (232)
438769 2006-03-16 23:35:00 The repeated attempts would have to be made by the sender though, not by Xtra.

In my view the recipient has every right to know the email address of anyone trying to send such email, I cannot understand why its not included as part of the notification?
godfather (25)
438770 2006-03-17 00:14:00 Be warned Lurking: this is a frequent trick used by Internet nasties trying to encourage you to open an attachment.

Have you looked at the mime-headers to see if it'll provide a clue?
kingdragonfly (309)
438771 2006-03-17 00:31:00 Xtra have slacked me off a few times when I have been trying to send program updates. If they have a web site I often send it via that, although I do need their login and password to do it.
The thing that also slacks me off is why they don't strip the attachment off when they bounce it.
They should advise of the sender.
mikebartnz (21)
438772 2006-03-17 16:07:00 Thanks Guys, well another 23 this morning, one small change, they have flagged 1.

Nothing else, just Xtra emails.

Do I upgrade the Xtra account, to get more storage, then change my ISP.

Perhaps they need FairGo or Consumers Institue on their back.

Thanks,

Lurking.
Lurking (218)
438773 2006-03-17 20:15:00 Using email for very large files is a very inefficient way of doing things. The email file could easily be a third larger than the original format. The standard Xtra mailbox is 12MB which is plenty for text.
If you have to have large files sent to you try one of the free file transfer sites where you can have a file uploaded to be downloaded for a limited time period. Then all you need is the details of the URL for that file sent to you.

If you don't clear your Xtra mailbox often enough, do as Godfather suggests and set your account to send copies to a Gmail account and clear the Xtra server.
PaulD (232)
438774 2006-03-17 21:10:00 If you have to have large files sent to you try one of the free file transfer sites where you can have a file uploaded to be downloaded for a limited time period. Eg http://www.yousendit.com/ Greg (193)
438775 2006-03-17 21:12:00 Have you tried calling Xtra and told them whats happening? Maybe ask who its from and how this issued can be remedied to prevent it happening later Myth (110)
1 2